Hotel Phoenix  
3 star

Untere Wiestistrasse 11, Zermatt, 3920  - show map

Hotel Overview

Hotel Phoenix can be found in the quiet Wiesti quarter of Zermatt. The train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within a 10-minute walk.

The rooms are equipped with a flat-screen TV and a safe. Wireless internet is available in public areas free of charge. The use of materials like wood, stone and glass created a rustic yet modern style. An improved sound insulation provides for a peaceful night's rest.

Built from natural materials from the Zermatt region, the entire hotel radiates a cosy, homely, yet modern atmosphere.

A rich buffet breakfast is served daily. Guests can enjoy the great view of the Matterhorn before setting out to explore the scenic surroundings of Zermatt. In the evening or throughout the day the bar and the lounge are great places to relax.

Many restaurants can be found in the surroundings of the Phoenix hotel.

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When would you like to stay at Hotel Phoenix ?
This Alpine style room has wooden interior and features a shower, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available.Please note that extra beds are not available in this room type.

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This room with oak wood floor and wooden interior comes with a balcony, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available.Please note that extra beds are not available in this room type.

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Spacious room with a balcony or terrace. The Alpine style room features wood and stone decor and comes with a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available.

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This spacious room provides panoramic views of the Matterhorn Mountain and is decorated in Alpine style with wood and stone features. It comes with a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer.These rooms have a balcony, a terrace or a bay window. Free WiFi is available.

Enter dates to see room photos
This Alpine style room with wooden interior provides a balcony with views of the Matterhorn Mountain. It is fitted with a shower, a flat-screen cable TV, a telephone, a safety deposit box and a hairdryer. Free WiFi is available.Please note that extra beds are not available in this room type.

Enter dates to see room photos
This spacious, Alpine style room features wood and stone decor and offers a flat-screen cable TV, a radio, a telephone, a safety deposit box and a bathroom with a bathtub and a hairdryer.Additional amenities include a balcony or a terrace and free WiFi.

Enter dates to see room photos

Facilities of Hotel Phoenix

General
Pets allowed, WiFi everywhere

Activities
Cycling, Fishing, Golf course (within 3 km), Hiking, Ski storage, Skiing

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Massage

Transportation
Shuttle service (surcharge)

Front-desk/reception area services
Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk

Common areas
Shared lounge/TV area

Cleaning services
Ironing service, Laundry

Business facilities
Meeting/banquet facilities

Miscellaneous
Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Hotel Policies

Check-In
From 15:00 hours

Check-Out
Untill 10:30 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Hotel Phoenix in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that only a limited number of children's cots are available. If you arrive with children, please inform the property in advance.
Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.
Please note that there will be a surcharge if you arrive with more guests than stated in your booking confirmation.

Last updated: 3 Feb 2024 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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