Best Western Plus Alpen Resort Hotel (formerly BW ALPEN RESORT HOTEL) 
4 star

Spissstrasse 52 Zermatt, Zermatt, 3920  - show map

4.5
Rated 4.5 out of 5 by 644 reviewers - see reviews

Hotel Overview

Property Location
Located in Zermatt, Best Western Plus Alpen Resort Hotel is in the mountains and minutes from Matterhorn Museum and Mountaineers Cemetery. This 4-star hotel is within close proximity of St. Mauritius Church and Zermatt-Furi Gondola.

Rooms
Make yourself at home in one of the 55 guestrooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features outdoor tennis courts and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 11 AM.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has facilities measuring 269 square feet (25 square meters), including a meeting room. A train station pick-up service is provided at no charge.

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Facilities of Best Western Plus Alpen Resort Hotel

  • Arcade/game room
  • Bar/lounge
  • Coffee/tea in common areas
  • Computer station
  • Concierge services
  • Conference space size (feet) - 269
  • Conference space size (meters) - 25
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Fitness facilities
  • Free WiFi
  • Free breakfast
  • Free newspapers in lobby
  • Free train station pickup
  • Front desk (limited hours)
  • Garden
  • Indoor pool
  • Luggage storage
  • Number of floors - 5
  • One meeting room
  • Outdoor tennis courts - 2
  • Restaurant
  • Sauna
  • Ski passes available
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room
  • Tennis on site
  • Terrace
  • Total number of rooms - 55
  • Tours/ticket assistance

Hotel Policies

  • Check-in 2:00 PM
  • Check-out 11:00 AM
Special checkin Instruction
The check-in location differs from the property location. To check in, go to Best Western Alpen Resort
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Please note it is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Hotel.com.au is not responsible for any inaccuracies in the photos.
All displayed prices exclude Tax Recovery Charges and Service Fees

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Traveller reviews

4.5
Rated 4.5 out of 5 by 644 reviewers - see reviews
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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
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