Barceló Maya Palace (formerly Barcelo Maya Palace) 
5 star

Carretera Chetumal Puerto Juarez Km. 266, Xpu Ha, 77750  - show map

Very good 8.4/10
Score from 107 reviewers

Hotel Overview

Boasting instant beach access, numerous dining options and endless recreational activities, this family-friendly all-inclusive resort is situated in the Mayan Riviera and offers everything needed for a memorable stay.

On-site at the Barcelo Maya Palace guests can discover a large variety of amenities, including 7 different restaurants, a full-service spa and a nightclub. The resort also features several spacious swimming pools as well as hot tubs, and a children's play area.

The Maya Palace also features several on-site tennis courts along with free snorkelling equipment hire, kayaks, and water aerobics classes. Guests will also enjoy the resort's mini-golf course and live nightly entertainment.

Cancun International Airport is 79 km away.

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Facilities of Barceló Maya Palace

General
WiFi everywhere

Activities
Billiards, Golf course (within 3 km), Snorkelling, Table tennis, Tennis court, Water park, Windsurfing

Food & Drink
Bar, Restaurant, Restaurant (à la carte), Restaurant (buffet), Room service, Snack bar

Pools and wellness
Fitness centre, Massage, Outdoor pool (all year), Sauna, Solarium, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Newspapers, Private check-in/check-out, Safety deposit box, Tour desk

Common areas
Chapel/shrine, Garden, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ

Cleaning services
Daily maid service, Laundry, Shoeshine

Business facilities
Business centre, Meeting/banquet facilities

Shops
Barber/beauty shop, Gift shop, Shops (on site)

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, VIP room facilities

Last updated: 20 Apr 2018 - Update now

Hotel Policies

Check-In
15:00- hours

Check-Out
-12:00 hours

Internet

WiFi is available in all areas and costs USD 12 per 24 hours.

Children and extra beds

All children are welcome. There is no capacity for extra beds in the room.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note that Barcelo Maya Palace offers USD 1000 resort credits.
The maximum amount for cash payments is USD 1,500
Please note that guests booking 11 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Traveller reviews

Very good 8.4/10
Score from 107 reviewers
Click to write a review and share your experience of Barceló Maya Palace with other travellers.


Hotels Nearby

5 star

Carretera Chetumal Puerto Juarez Km. 266


Distance : 0.5 KM

Av. Chac-hal-hal, lote 34

4 star
Distance : 0.87 KM

Punta Matzoma 33

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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