James Cook Hotel Grand Chancellor  
4 star

147 The Terrace, Wellington, 6011  - show map

Very good 8.4/10
Score from 3371 reviewers

Hotel Overview

James Cook Hotel is located in the heart of Wellington, just 500 metres from Lambton Harbour. It features a day spa, a fitness centre and a restaurant with harbour views. All guests receive 1 free round of golf at Shandon Golf Club Petone for 2 people per booking. A reservation is essential. James Cook Wellington is just 15 minutes’ walk from both Cuba Street and Courtenay Place. Wellington International Airport is a 20-minute drive away. The hotel offers direct elevator access to Lambton Quay. Enjoy the full refurbishment when you stay in the Executive King or Twin Rooms or experience the Club Floor by booking a room on the Club Floor, which are new in 2019. When you book a Club Floor Room you can admire the Harbour and city views while you enjoy the beverage service between 17:00-19:00 daily, including NZ Wine and Craft Beer served by the hosts. All air-conditioned rooms come with en suite bathrooms and work desks. Each room includes free WiFi, cable TV, a refrigerator and tea and coffee making facilities. Some rooms feature city or harbour views. Facilities at the James Cook Hotel Grand Chancellor include a 24-hour front desk and a business centre. Hotel guests have access to Les Mills fitness centre on Lambton Quay. The 17th-floor Whitby’s Restaurant and Bar offers buffet or à la carte dining stunning harbour views. Sojourn Café features a contemporary à la carte menu. A pianist plays live in Whitby’s & Sojourn 6 days a week.

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This air-conditioned room features a flat-screen TV with cable channels, as well as a work desk, a refrigerator and tea and coffee making facilities. Free WiFi is provided.

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Located on the higher floors, this spacious room features a seating area and a bathrobe. It also includes a flat-screen TV with cable channels, as well as a work desk, a refrigerator and tea and coffee making facilities. Free WiFi is provided.

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Room has two Double beds with separate lounge area, a flat-screen TV with cable channels, as well as a work desk, a refrigerator and tea and coffee making facilities. Free WiFi is provided.Please note that the price is based on 4 guests. There is no capacity for additional guests.

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Located on the higher floors, this spacious room features a seating area, a flat-screen TV with cable channels, as well as a work desk, a refrigerator and tea and coffee making facilities. The en suite bathroom has bathrobes. Free WiFi is provided.

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This room type is on the top floor, featuring many inclusions and thoughtful amenities.Guests can enjoy the following benefits: - Room Service Breakfast or Buffet Breakfast in Whitby's Restaurant - Complimentary ironing service (up to 2 items per day during business hours) - Deluxe turn down service including tea and homemade cookies, Nespresso coffee machines - Forest & Birds Botanical Skincare range - Access to the exclusive Club Lounge and enjoy all day food including fruit, nuts, cookies, along with spectacular views. Twin option available (limited availability - min. 24 Hours notice required). Evening drinks & canapes served from 17:00 -19:00 including complimentary soft drinks, water, and coffee. - Complimentary Wireless Internet Access.

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Fully refurbished in 2019, these Executive King Rooms are located on the higher floors of the hotel. This room includes all the thoughtful amenities you would expect, with an updated bathroom with walk-in shower.

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Fully refurbished in 2019, these Executive Twin Rooms are located on the higher floors of the hotel. This room includes all the thoughtful amenities you would expect, with an updated bathroom with walk-in shower.

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This corner room is refurbished and located on the higher floors of the hotel. They are spacious and enjoy city views. These rooms have one king size bed, which can be split into 2 single beds with a minimum 24-hours notice required to the property.

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Located on the top floor of the hotel, this suite has a seated area and dining table for your convenience. You can enjoy the city views from the suite or in the Club Lounge next door. Guests can enjoy the following benefits: - Room Service Breakfast or Buffet Breakfast in Whitby's Restaurant - Complimentary ironing service (up to 2 items per day during business hours) - Deluxe turn-down service including tea and homemade cookies, Nespresso coffee machines - Forest & Birds Botanical Skincare range - Access to the exclusive Club Lounge and enjoy all day food including fruit, nuts, cookies, along with spectacular views. - Evening drinks and canapes served from 17:00 -19:00, including complimentary soft drinks, water, and coffee. - Complimentary WiFi.A Twin bed option is available for this room. This is subject to availability and with a minimum 24-hours notice required to the property.

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These luxurious, refurbished rooms feature stunning views of Wellington City and part of the harbour from the lounge area. The modern bathroom features a walk-in shower and deluxe bath tub. Guests can enjoy the following benefits: - Room Service Breakfast or Buffet Breakfast in Whitby's Restaurant - Complimentary ironing service (up to 2 items per day during business hours)- Deluxe turn down service including tea and homemade cookies, Nespresso coffee machines - Forest & Birds Botanical Skincare range - Access to the exclusive Club Lounge and enjoy all day food including fruit, nuts, cookies, along with spectacular views. - Evening drinks and canapes served from 17:00 -19:00 including complimentary soft drinks, water, and coffee. - Complimentary WiFi.A Twin bed option is available for this room. This is subject to availability and with a minimum 24-hours notice required to the property.

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Facilities of James Cook Hotel Grand Chancellor

General
On-site parking, Parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Massage, Spa and wellness centre

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Newspapers, Safety deposit box, Tour desk, Valet parking

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Bridal suite, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
14:00- hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that a wing of the hotel is currently being upgraded. Renovations are being completed in stages (3-4 floors at a time) between the hours of 8:30 and 17:00 in order to minimise guest disruption. Certain room types will not be available during this time. Work is not expected to impact the hotels restaurant or conference facilities. Completion is due in 2020. For more information, please contact the property using the contact details found on the booking confirmation. Please note that there is a 1.64% charge when you pay with a Visa, Mastercard or JCB credit card or prepayment with debit card. Please note that there is a 3.35% charge when you pay with an American Express credit card or prepayment with debit card. Please note that there is a 3.0% charge when you pay with a Diners Club credit card or prepayment with debit card. Please note that James Cook Hotel Grand Chancellor requires a credit card imprint or a NZD $100 per night cash/credit card deposit upon check in to cover any incidental charges. If using a debit card or cash, the total cost of the reservation is payable upon check in, plus the bond. Please note that non-refundable reservations will be charged at the time of booking.

Last updated: 8 Sep 2019 - Update now

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Traveller reviews

Very good 8.4/10
Score from 3371 reviewers
Click to write a review and share your experience of James Cook Hotel Grand Chancellor with other travellers.

no imagej. lord
Couples Travel

“Good, central, comfortable hotel”

4 star Wed, 16 Mar 2016

Excellent quiet room on 25th level. Impeccably clean, coffee facilities refreshed daily, comfortable, wi-fi worked well. Range of toiletries, and shoe cleaner were appreciated. We used Sojourn cafe for breakfast, adequate with a limited menu; but does not serve breakfasts at weekends or Monday morning, the Monday morning closure was not well advertised. Handy to have this cafe for a drink in the evening with comfy seating. After check-out, luggage may be left at reception until actually departing Wellington, this is a great convenience. Only fault in the room - the bathroom does not have a fan (seems to be only a ventilator) so the mirror gets steamed up, as this is the only well-lit mirror it is a disadvantage.Good access by lift to Lambton Quay, very handy. Buses stop almost at the door, so getting around is simple.


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