The Palmer Collective (formerly Townsville Central Hotel) 
4 star

12-14 Palmer Street Townsville 4810  - show map

Hotel Overview

Located on vibrant Palmer street, this hotel is surrounded by an array of restaurants, cafes and boutiques. Townsville Shopping Centre is close by. This 4-star modern hotel offers guests a pool, spa, fitness centre, free WiFi, cable channels and parking.

Guests can explore Strand Park, which has a swimming pool, lovely beaches, community art displays and public events. Magnetic Island is just a short ferry ride from the city.

All rooms come equipped with a refrigerator and a bathroom with a hairdryer and a shower.

Formerly Townsville Central Hotel

Before June 2022 The Palmer Collective was known as Townsville Central Hotel

Before February 2019 The Palmer Collective was known as Ibis Townsville

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When would you like to stay at The Palmer Collective ?
This air-conditioned room features a TV, 1 queen-sized bed, a refrigerator and tea and coffee making facilities.

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The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with streaming services. The unit offers 1 bed.

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The twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. This twin room has a safe deposit box, heating and a flat-screen TV with streaming services. The unit has 2 beds.

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Facilities of The Palmer Collective

Free parking, On-site parking, Parking, Private parking

Free WiFi, Internet services, WiFi

Food & Drink
Bar, Packed lunches, Restaurant, Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)

Front-desk/reception area services
Luggage storage, Safety deposit box, Tour desk

Common areas

Cleaning services
Daily maid service, Dry cleaning, Laundry

Business facilities
Meeting/banquet facilities

Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms

Hotel Policies

From 14:00 hours

Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform The Palmer Collective in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s reception desk.

Last updated: 14 Apr 2024 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with
    D Purnamasari
  • Booking our hotel was a fast and painless process with A tick for your company.
    C Lee
  • The resevation service was simple to use and efficient.
    L Britz