Hotel Grand Chancellor Townsville (formerly Holiday Inn Townsville) 
4 star

334 Flinders Street , Townsville, 4810  - show map

4.5
Rated 4.5 out of 5 by 864 reviewers

Hotel Overview

The Hotel Grand Chancellor Townsville is located in the city's business and shopping district. Guests can relax on the rooftop and admire the panoramic city views, before enjoying a refreshing swim in the sparkling rooftop pool. There is also an on-site fitness centre.

The Sugar Shaker Restaurant offers a wide variety of dishes and is open for buffet breakfast and à la carte dinner daily.

Within walking distance of the Hotel Grand Chancellor Townsville, you will find award-winning dining, nightlife, entertainment, major tourist attractions and the Townsville Convention and Exhibition Centre. Townsville Airport is less than 7 km away.

Formerly Holiday Inn Townsville

Before January 2019 Hotel Grand Chancellor Townsville was known as Holiday Inn Townsville

Traveller reviews

4.5
Rated 4.5 out of 5 by 864 reviewers
Click to write a review and share your experience of Hotel Grand Chancellor Townsville with other travellers.

no imageP. Whitby
Couples Travel

“Convenient and comfortable ”

I booked this hotel because of its proximity to Touch of Salt restaurant where I was attending a function. I was very pleased with the size of the room, the cleanliness of the room, the view and how quiet was the hotel. The staff at reception were very friendly and informative and the text message about not parking on Flinders Street on Sunday morning was well received. The only criticisms I have are that the pillows had no substance and were quite uncomfortable and the use of a doona in Far North Qld makes for a hot night. Providing a sheet would be more pleasant.


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When would you like to stay at Hotel Grand Chancellor Townsville ?
The Standard Twin Room has 2 double beds, a modern bathroom, flat screen TV and luxurious furnishings.

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The Standard King Room comes with 1 king sized bed, a modern bathroom, flat screen TV and luxurious furnishings.

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Located on floors 16 to 18, these rooms offer sweeping views over the city and Magnetic Island from your own private balcony. The Executive King room comes with 1 king sized bed, a modern bathroom, flat screen TV and luxurious furnishings.

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This 1-bedroom apartment features a separate bedroom with 1 king sized bed, an en suite bathroom and a separate living area including a couch and a kitchen with an oven and a stove top.

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Located on the 19th floor of the hotel, you can enjoy amazing views of the city and Magnetic Island. The Executive Suite features 1 bedroom with 1 king size bed plus a separate lounge with a kitchenette.

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Facilities of Hotel Grand Chancellor Townsville

General
Parking, Private parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Ticket service

Common areas
Sun terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Bridal suite, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, VIP room facilities

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card. Please note that there is a 1.8% charge when you pay with a China Union Pay credit card. Please note that there is a 3.18% charge when you pay with a Diners Club credit card. Please note that there is a 3.37% charge when you pay with an American Express credit card. Please note that there is a 3.57% charge when you pay with a JCB credit card.
Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
Please note that the property requires a $100 credit card pre-authorisation upon check-in to cover any incidental charges.

Last updated: 5 Feb 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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