Twinpalms Phuket  
5 star

106 / 46 Moo 3, Surin Beach Road, Cherng Talay, Surin Beach, 83110  - show map

4.5
Rated 4.5 out of 5 by 2009 reviewers

Hotel Overview

Located 175 metres from Surin Beach, Twinpalms features spacious accommodation offering private terraces with lagoon pool views. It has a salt water pool and restaurants. Parking and Wi-Fi are free.

Rooms and suites at Twinpalms Phuket feature cable TV and home entertainment system. Bathrooms come with rain showers. A fridge with a fully-stocked minibar and daily butler service are available.

The resort’s Oriental Spoon Grill & Bar features both indoor and outdoor dining areas. It serves local and Western favourites and a variety of drinks.

Facilities at Twinpalms include a fitness centre, library and a tour desk. Sun Spa offers a range of relaxing spa services. A 24-hour concierge service is available.

Surrounded by tropical gardens, Twinpalms Phuket is a 30-minute drive from Phuket International Airport and about 22 km from Phuket Town.

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Facilities of Twinpalms Phuket

General
WiFi everywhere

Activities
Golf course (within 3 km)

Food & Drink
Bar, Restaurant, Restaurant (à la carte), Restaurant (buffet), Room service

Pools and wellness
Fitness centre, Massage, Outdoor pool, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (free)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Newspapers, Safety deposit box, Tour desk

Common areas
Garden, Library, Sun terrace, Terrace

Entertainment and children services
Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Gift shop, Shops (on site)

Miscellaneous
Air conditioning, Designated smoking area, Non-smoking rooms

Last updated: 3 Apr 2018 - Update now

Hotel Policies

Check-In
14:00- hours

Check-Out
-12:00 hours

Internet

WiFi is available in all areas and is free of charge.

Children and extra beds

All children are welcome. All children under 4 years stay free of charge for children's cots/cribs. All children under 12 years are charged THB 385 per person per night when using existing beds. The maximum number of children's cots/cribs in a room is 1. There is no capacity for extra beds in the room.

Parking

Free private parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note of the following extra bed costs and applicable dates:
Grand Deluxe Palm Double Room and One-Bedroom Palm Suite: THB 1400 per extra bed per night (1 April - 31 October) THB 1800 per extra bed per night (1 November - 23 December, 6 Jan - 31 March) THB 3000 per extra bed per night (24 December - 5 January)
Duplex Suite with Pool and Penthouse: THB 3500 per extra bed per night (6 January - 23 December) THB 4000 per extra bed per night (24 December - 5 January)
Please note that Deluxe Palm Double Room has no capacity for an extra bed.
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Please note that for payments with credit card, the name of the credit card holder must be the same as the guest's name on the booking confirmation. The credit card along with a photo identification must be presented to the hotel upon check-in.
The hotel does not accept bookings made by a third-party.
If the guest does not have a credit card, payment can be made by bank transfer. Please note that payment must be processed within 48 hours after booking to secure the reservation. Guests wishing to make the payment via this method are kindly advised to contact the property directly for the payment details. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Twinpalms Phuket in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

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Traveller reviews

4.5
Rated 4.5 out of 5 by 2009 reviewers
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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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    L Britz