Novotel Phuket Surin Beach Resort (formerly DoubleTree Resort by Hilton Phuket-Surin Beach) 
4 star

106 / 27 Moo3, Cherngtalay, Talang, Phuket, Surin Beach, 83110  - show map

Very good 8.2/10
Score from 1041 reviewers

Hotel Overview

Directly across from beautiful Surin Beach, Novotel Phuket Surin Beach Resort offers a complete resort experience with modern air-conditioned rooms and free WiFi. A 20-minute drive from lively Patong beach, the hotel features 3 restaurants and bars and up to 3 outdoor pools with water slides.

Each room has a private balcony, DVD player, a refrigerator and an electric kettle. A spacious en suite bathroom comes with free toiletries and a hairdryer.

Siam Adventure Club provides a variety of activities, such as island, boat and safari tours. Guests head to the spa for a relaxing massage or exercise at the modern fitness centre with scheduled classes. The Kids' World, with multiple play and learning environments, is a magnet for families. Staff at the 24-hour front desk can assist guests with car rental and currency exchange.

Buffet breakfast is served at Asia Alive, which also offers an international all-day menu. Refreshments can be enjoyed at The Boardwalk pool bar. Champions Bar & Grill offers hearty favourites and regular sports events.

Novotel Phuket Surin is located 2 km away from Phuket FantaSea and 10 km from Jungceylon Mall in Patong. The famous nightlife and entertain area can also be reached within a short drive. It is a 25-minute drive from Phuket International Airport.

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Facilities of Novotel Phuket Surin Beach Resort

Activities
Billiards, Cycling, Diving, Snorkelling, Table tennis

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Bicycle rental, Car hire, Shuttle service (free)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Newspapers, Private check-in/check-out, Safety deposit box, Ticket service, Tour desk

Common areas
Games room, Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Kids' club

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Shops
Gift shop, Mini-market on site, Shops (on site)

Miscellaneous
Air conditioning, Bridal suite, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, VIP room facilities

Last updated: 29 Sep 2018 - Update now

Hotel Policies

Check-In
14:00- hours

Check-Out
-12:00 hours

Internet

Wired internet is available in the hotel rooms and is free of charge. WiFi is available in some hotel rooms and is free of charge.

Children and extra beds

All children are welcome. All children from 1 to 3 years stay free of charge for children's cots/cribs. All children under 17 years are charged THB 1000 per person per night for extra beds. All children under 17 years stay free of charge when using existing beds. The maximum number of children's cots/cribs in a room is 1. The maximum number of extra beds in a room is 1.

Parking

Free public parking is possible on site (reservation is not needed).

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that the name of the guest on booking confirmation must be the same name as the credit card holder.
Guest must present the same credit card used to guarantee the booking when checking in at the property. The property will collect a new payment if guests do not present their credit card upon check-in.
If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature)
Please note that free shuttle service to Patong is available 3 times per day. Patong Beach is the entertainment area where you can find restaurants, bars and shops.
Please be advised that Novotel Phuket Surin Beach Resort will carry out the renovation works on the hotel’s guestrooms commencing from 23 April 2018.
This upgraded works will take place daily from 8:00 hrs – 18:00 hrs and consists of soft interior touch up of the guestrooms in building 2, 3 and 4. The renovation work is expected to complete by 15 October 2018. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Traveller reviews

Very good 8.2/10
Score from 1041 reviewers
Click to write a review and share your experience of Novotel Phuket Surin Beach Resort with other travellers.


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