JEN Singapore Orchardgateway by Shangri-La (SG Clean) (formerly Hotel Jen Orchardgateway Singapore) 
4 star

277 Orchard Road #10-01, Singapore, 238858  - show map

9
Superb
3809 verified reviews

Hotel Overview

With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property.

Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away.

Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite.

At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services.

Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Formerly Hotel Jen Orchardgateway Singapore

Before May 2019 Hotel Jen Orchardgateway Singapore by Shangri-La was known as Hotel Jen Orchardgateway Singapore

Before January 2019 Hotel Jen Orchardgateway Singapore by Shangri-La was known as Hotel Jen Orchardgateway Singapore by Shangri-La

Traveller reviews

9
Superb
3809 verified reviews
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An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.

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An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.

Enter dates to see room photos
An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.Spacious room is fitted with a king-size bed.

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An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.Spacious room is fitted with 2 single beds.

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An elegantly furnished air-conditioned room with city views for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.

Enter dates to see room photos
An elegantly furnished air-conditioned room with city views for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.

Enter dates to see room photos
Room enjoys stunning views of either Orchard Road, Marina Bay or Central Business District. Includes Club Lounge benefits.An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.Includes: - Access to the Club Lounge on the 19th floor which boasts panoramic city views. - Special breakfast buffet at the Club Lounge - Complimentary drinks and snacks all day long - Complimentary evening cocktail daily - One piece of laundry pressing per stay - 2 hours complimentary use of my meeting room suites (bookable in advance) - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi

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This air-conditioned king room offers club lounge access. It is fitted with a satellite TV, electric kettle and a desk. The en suite bathroom includes shower facilities and a hairdryer.Club benefits include: - Access to the Club Lounge on the 19th floor which boasts panoramic city views - Breakfast buffet at the Club Lounge - Complimentary all-day drinks and snacks - Complimentary daily evening cocktail - One piece of laundry pressing per stay - Complimentary use of meeting rooms for up to 2 hours (advance booking is required) - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi

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This air-conditioned double room opens up to views of the city. It is fitted with a satellite TV, electric kettle and a desk. The en suite bathroom includes shower facilities and a hairdryer.

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This spacious air-conditioned king room opens up to views of the city. It is fitted with a satellite TV, sofa bed and a desk. The en suite bathroom includes shower facilities and a hairdryer.

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This air-conditioned room offers city views. It features carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.Guests can enjoy the following benefits: - Complimentary first night stay - Exclusive check-in at 08:00 - Late check-out until 18:00 - Daily breakfast for up to 2 persons - Complimentary breakfast for up to 2 children aged 5 and below - Signature cocktail for 2 persons

Enter dates to see room photos
This air-conditioned room offers city views. It features carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries.This room cannot accommodate extra beds.Guests can enjoy the following benefits: - Complimentary first night stay - Exclusive check-in at 08:00 - Late check-out until 18:00 - Daily breakfast for up to 2 persons - Complimentary breakfast for up to 2 children aged 5 and below - Signature cocktail for 2 persons

Enter dates to see room photos

Facilities of JEN Singapore Orchardgateway by Shangri-La (SG Clean)

General
Free parking, On-site parking, Parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Newspapers, Private check-in/check-out, Safety deposit box

Common areas
Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms

Hotel Policies

Check-In
14:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Please note that the swimming pool's operating hours are from 06:00 to 23:00.

Last updated: 12 Sep 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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