With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property.

Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away.

Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite.

At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services.

Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Formerly Hotel Jen Orchardgateway Singapore

Before May 2019 Hotel Jen Orchardgateway Singapore by Shangri-La was known as Hotel Jen Orchardgateway Singapore

Before January 2019 Hotel Jen Orchardgateway Singapore by Shangri-La was known as Hotel Jen Orchardgateway Singapore by Shangri-La

General
Free parking, On-site parking, Parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Newspapers, Private check-in/check-out, Safety deposit box

Common areas
Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms

Check-In
14:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Please note that the swimming pool's operating hours are from 06:00 to 23:00.

Each day we'll check prices and send you an email for your selected dates at JEN Singapore Orchardgateway by Shangri-La (SG Clean). If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.