Hotel Overview

Set in the centre of San Juan de Los Lagos, Casa Mercé offers a 24-hour reception and free WiFi.

Rooms have a simple, functional décor and come with cable TV and a bathroom with a shower. Casa Mercé is a 1-minute walk from the Cathedral Basilica of the Virgin of San Juan de los Lagos; while the municipal palace is a 3 minutes walk away.

Formerly Casa Reyna

Before October 2022 Casa Mercé was known as Casa Reyna

Before January 2021 Casa Mercé was known as Hotel Casa Reyna

Traveller reviews

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When would you like to stay at Casa Mercé ?
This single room features a flat-screen TV. The unit has 1 bed.

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This triple room provides a flat-screen TV. The unit offers 3 beds.

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This double room features a flat-screen TV. The unit has 2 beds.

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Facilities of Casa Mercé

Services
Free WiFi, Internet services, WiFi

Front-desk/reception area services
24-hour front desk, Private check-in/check-out, Tour desk

Cleaning services
Daily maid service

Hotel Policies

Check-In
From 12:00 hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Casa Mercé in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Managed by a private host

Last updated: 10 Feb 2024 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
  • Booking our hotel was a fast and painless process with Hotel.com.au. A tick for your company.
    C Lee
  • The resevation service was simple to use and efficient.
    L Britz