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Hotel Overview

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodation with a blend of French luxury and art de vivre.

Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws.

Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavoursome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting.

For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments.

Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

Traveller reviews

Click to write a review and share your experience of Sofitel Queenstown Hotel & Spa with other travellers.

no imageRoxanne

“Gorgeous hotel..great location..bed needed replacing and tvs that can chrome cast”

8.0

June 14, 2025

Beautifully presented hotel.lovely reception staff.great location

no imageemma

“Will definitely stay next time again in QT.”

10.0

May 28, 2025

My view of the Remarkables, and the entire service from the staff.

no imageJulie

“Perfect central stay in a beautiful Hotel!”

9.0

April 08, 2025

First class hotel in a excellent location! Staff lovely with great service. The suite was spacious and luxurious. Restaurant for breakfast was fabulous and the French toast was amazing!

no imageJulie

“Great location, sadly we were kept awake due to a corporate function.”

6.0

April 04, 2025

Great location. Just average not above average which was disappointing due to the cost.


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When would you like to stay at Sofitel Queenstown Hotel & Spa ?
This room features a BOSE flat-screen TV and radio, L’Occitane amenities and an espresso machine. It also includes breakfast for 2 people.This room has access to the Club Lounge, which includes: - Drinks and canapes from 17:00-19:00 daily.Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).

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Room features an espresso machine, BOSE wave radio and a flat-screen TV. The en suite bathroom comes with a walk-in rain shower and a 2-person spa bath.

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Room features an espresso machine, BOSE wave radio and a flat-screen TV. The en suite bathroom comes with a walk-in rain shower and a 2-person spa bath.

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This suite features a BOSE flat-screen TV and radio, Anvin amenities and an espresso machine. It also includes breakfast for 2 guests served in Left Bank Bistro, a late departure of 12 noon and access to the Club Lounge, which offers free drinks and canapes daily from 17:00 until 19:00.Please note that there is no capacity for additional guests.

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Located on the top floor, this Penthouse boasts sweeping views of Lake Wakatipu and a modern design. It features the latest technology, a private movie theatre room and an over sized patio with a 6-seater Jacuzzi. It also offers two separate living areas, a Bose Sound system, an 8-seat dining table, Apple TV with more than 120 channels and XBox Kinect facilities.Penthouse No.10 features a Sofitel MyBed plus pillow menu, walk-in wardrobe and a private bathroom with rain showers, in addition to a spacious bath with a built-in TV and Hermes bathroom amenities.Guests staying in the Penthouse can also enjoy airport transfers, access to the Club Lounge including continental daily breakfast and canapés, drinks in the evening, a dedicated Guest Relations Executive to look after your stay, premium access to Spotify, XBOX Live, Netflix and Apple TV.

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This suite's special feature is the hot tub. This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as lake views. The unit has 1 bed.

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This spacious suite is comprised of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as mountain views. The unit offers 1 bed.

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The hot tub and fireplace are the special features of this triple room. Featuring free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The triple room's kitchen is available for cooking and storing food. The spacious air-conditioned triple room features a flat-screen TV with cable channels, a washing machine, a minibar, a tea and coffee maker as well as lake views. The unit has 1 bed.

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Facilities of Sofitel Queenstown Hotel & Spa

General
Parking, WiFi everywhere

Activities
Golf course (within 3 km), Ski storage, Skiing

Services
Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar

Pools and wellness
Fitness centre, Hammam, Hot tub, Massage, Sauna, Spa and wellness centre

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
14:00:00- hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note a refundable credit card or cash pre-authorisation of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodation. If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in. Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival. Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Last updated: 15 Jun 2025 - Update now

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  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
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