The Royal Haciendas Resort & Spa (formerly The Royal Haciendas Resort & Spa All Inclusive) 
5 star

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70 Playa del Carmen 77710  - show map

Resort Overview

Located next to the beach on the Mayan Riviera, the Royal Haciendas Resort & Spa offers luxury suites set in tropical gardens. The complex offers swimming pools, tennis courts and a free shuttle to Playa del Carmen.

All accommodations have free Wi-Fi, and many suites have a seating area with a flat-screen cable TV and DVD player. Some also have wonderful ocean views.

The Royal Haciendas complex has a spa and wellness centre with Turkish baths. There is also a fitness centre. The beach next to the complex offers loungers and parasols.

The Hacienda complex offers activities including diving. Nearby Playa del Carmen offers a good range of shops, bars and restaurants, as well as beautiful natural surroundings. Cancun International Airport is 30 minutes’ drive away.

Formerly The Royal Haciendas - All Inclusive

Before May 2020 The Royal Haciendas Resort & Spa was known as The Royal Haciendas - All Inclusive

Before August 2019 The Royal Haciendas Resort & Spa was known as The Royal Haciendas All Inclusive

Before June 2019 The Royal Haciendas Resort & Spa was known as The Royal Haciendas All Inclusive

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When would you like to stay at The Royal Haciendas Resort & Spa ?
This Junior Suite comes with free Wi-Fi, 2 double beds and features a kitchenette with microwave, mini fridge and a flat-screen cable TV. It also features a private balcony.

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These suites have free Wi-Fi, a separate bedroom, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV. There is also a bathroom and a balcony.

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These villas have free Wi-Fi, 2 separate bedrooms, 2 bathrooms, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV. There is also a private balcony with sea views.

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This Junior Suite comes with free Wi-Fi, 2 double beds and features a kitchenette with microwave, mini fridge and a flat-screen cable TV. It also features a private balcony.

Enter dates to see room photos
These suites have free Wi-Fi, a separate bedroom, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV. There is also a bathroom and a balcony.

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These villas have free Wi-Fi, 2 separate bedrooms, 2 bathrooms, a fully equipped kitchen with dishwasher and microwave, and a living-dining area with flat-screen TV. There is also a private balcony with sea views.

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The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The kitchenette is fitted with kitchenware, a microwave and a toaster. Featuring a balcony, this suite also offers a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

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This suite provides a hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit offers 3 beds.

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The hot tub is a top feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite consists of a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit has 5 beds.

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The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. In the kitchenette, guests will find kitchenware, a microwave and a toaster. This suite has a tea and coffee maker, a dining area, a flat-screen TV with cable channels and a balcony. The unit offers 2 beds.

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Guests will have a special experience as this suite offers a hot tub. This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit offers 3 beds.

Enter dates to see room photos
The hot tub is the standout feature of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a dining area, a flat-screen TV with cable channels a tea and coffee maker and a terrace. The unit has 5 beds.

Enter dates to see room photos

Facilities of The Royal Haciendas Resort & Spa

General
Free parking, On-site parking, Parking, WiFi everywhere

Activities
Canoeing, Diving, Golf course (within 3 km), Snorkelling, Tennis court, Water park, Water sport facilities (on site)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service, Snack bar

Pools and wellness
Fitness centre, Hammam, Hot tub, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Solarium, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk

Common areas
Games room, Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Kids' club

Cleaning services
Daily maid service, Laundry

Shops
Barber/beauty shop, Mini-market on site

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms

Hotel Policies

Check-In
16:00- hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in.
Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process.
At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants.
Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation.
The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.
Early departure policy: No refunds will be given for any cancellation or modification made after check-in.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Last updated: 9 Apr 2024 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
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