Koox Downtown Boutique Hotel (formerly Ko'ox Downtown Family Boutique Hotel) 
4 star

Avenida 10 con Calle 26 Colonia Centro, Playa del Carmen, 77710  - show map

Superb 9/10
Score from 84 reviewers

Hotel Overview

Koox Downtown Family Boutique Hotel is situated in Playa del Carmen. Free WiFi is featured throughout the property. A TV with cable channels, as well as an iPod docking station are provided. Certain units feature a seating area where you can relax. You will find a coffee machine in the room. Each room has a private bathroom fitted with a shower. For your comfort, you will find bath robes and slippers. You will find a 24-hour front desk at the property, which also offers car hire. 28 de Julio Square is 800 metres from Koox Downtown Family Boutique Hotel, while ADO International Bus Station is 1.2 km away. The nearest airport is Cozumel International Airport, 20 km from Koox Downtown Family Boutique Hotel.

Formerly Koox Downtown Family Boutique Hotel

Before April 2019 Koox Downtown Boutique Hotel was known as Koox Downtown Family Boutique Hotel


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When would you like to stay at Koox Downtown Boutique Hotel ?
This family room features a sofa, seating area and minibar.

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This suite has a sofa, air conditioning and seating area.

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Facilities of Koox Downtown Boutique Hotel

WiFi everywhere

Free WiFi, Internet services, WiFi

Food & Drink
Grocery deliveries, Snack bar

Pools and wellness
Outdoor pool, Outdoor pool (all year), Solarium

Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage

Common areas
Sun terrace, Terrace

Cleaning services
Daily maid service

Air conditioning, Designated smoking area, Family rooms, Lift, Non-smoking rooms

Hotel Policies

15:00- hours

Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Koox Downtown Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Last updated: 1 Sep 2019 - Update now

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Traveller reviews

Superb 9/10
Score from 84 reviewers
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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
  • Booking our hotel was a fast and painless process with Hotel.com.au. A tick for your company.
    C Lee
  • The resevation service was simple to use and efficient.
    L Britz