Hacienda Paradise Hotel (formerly Hacienda Paradise Hotel by Hospitality Wellbeing) 
4 star

Avenida 10 entre Calle 20 y 22 Playa del Carmen 77710  - show map

Hotel Overview

Just 2 blocks from the beach and near a variety of activities, this boutique hotel in Playa del Carmen has comfortable guest rooms and relaxing facilities, such as an outdoor pool.

Hotel Hacienda Paradise features spacious guest rooms with attractive wood furnishings, plush linens and organic toiletries. Guests can also enjoy free wireless internet access and low-cost calls worldwide.

The concierge desk at the Hacienda Paradise can arrange restaurant reservations, transportation and more. Visitors can walk to the vibrant Fifth Avenue, a pedestrian walkway with restaurants, bars and boutiques. Activities such as diving and archaeological tours are available near the hotel.

Formerly Hacienda Paradise Hotel by Hospitality Wellbeing

Before September 2023 Hacienda Paradise Hotel by BFH was known as Hacienda Paradise Hotel by Hospitality Wellbeing

Before December 2022 Hacienda Paradise Hotel by BFH was known as Hacienda Paradise Boutique Hotel by Xperience Hotels

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When would you like to stay at Hacienda Paradise Hotel ?
The twin room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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The spacious double room provides air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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The spacious twin room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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The spacious double room offers air conditioning, a minibar, a balcony with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.

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Facilities of Hacienda Paradise Hotel

General
WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Luggage storage, Safety deposit box, Tour desk

Common areas
Garden

Cleaning services
Daily maid service

Miscellaneous
Air conditioning, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
From 15:00 hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hacienda Paradise Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
All seasons are subject to a non refundable clause in case of: Early departures - Unused nights
Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay.
Please note that activities and services at the beach club have an extra charge per person.

Last updated: 9 Feb 2024 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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    C Lee
  • The resevation service was simple to use and efficient.
    L Britz