Hacienda Del Caribe Hotel (formerly Hacienda Del Caribe By Encanto) 
3 star

Calle 2 Norte Entre 5ta y 10ma Avenida, Playa del Carmen, 77710  - show map

4
Rated 4 out of 5 by 428 reviewers

Hotel Overview

Just 2 blocks from the beach, this Playa del Carmen hotel features an outdoor pool and tour services. Guest rooms boast rustic Mexican-style architecture. The decorations also include artwork and paintings that resemble the work of famous Diego Rivera.

At Hacienda Del Caribe the rooms are spacious and will provide cable TV and telephone services. Each uniquely decorated room is furnished with Mexican art and a seating area. WiFi is available in the pool and lobby areas.

Hacienda Del Caribe is located 5 minutes from the ferry dock and just steps from the 5th Avenue. The ruins of Tulum are less than 1 hours' drive away. Breakfast is available at a hotel located 300 metres away.

Formerly Hacienda Del Caribe

Before April 2019 Hacienda Del Caribe Hotel was known as Hacienda Del Caribe

Traveller reviews

4
Rated 4 out of 5 by 428 reviewers
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When would you like to stay at Hacienda Del Caribe Hotel ?
This room is spacious and air conditioned, and features a seating area, a TV, a patio and has pool views. It also has a fan, an iron and safety deposit box available. The private bathroom may offer either a tub or a shower, and hairdryer.

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This room is spacious and air conditioned, and features a seating area, a TV, a patio and has pool views. It also has a fan, an iron and safety deposit box available. The private bathroom may offer either a tub or a shower, and hairdryer.

Enter dates to see room photos
Please note the room type and bed type will be allocated upon check-in. It might be a higher room category but is subject to availability upon arrival.

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Facilities of Hacienda Del Caribe Hotel

Activities
Fishing, Golf course (within 3 km), Snorkelling, Tennis court

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Room service, Snack bar

Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year)

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Ticket service, Tour desk

Common areas
Garden, Library, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Evening entertainment, Nightclub/DJ

Cleaning services
Daily maid service, Trouser press

Shops
Gift shop

Miscellaneous
Air conditioning, Bridal suite, Designated smoking area, Family rooms, Heating, Non-smoking rooms, VIP room facilities

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Hacienda Del Caribe Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Last updated: 7 Aug 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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