Amidst the tropical beauty that embraces the Riviera Maya and overlooking the Caribbean Sea, Grand Velas opens its doors to offer natural environments dedicated to pampering the senses and inviting you to reconnect with the carefree, yet sophisticated, Caribbean lifestyle. Discover the flavors our chefs create in each dish; indulge in rituals that rescue ancestral wellness techniques at SE Spa; enjoy fun family moments with our endless activities, and relish dream-like couples’ moments. Grand Velas Riviera Maya is the background and you are the author of every experience to redefine the meaning of luxury.

General
Free parking, On-site parking, Parking

Activities
Billiards, Cycling, Golf course (within 3 km), Hiking, Mini golf, Table tennis, Water sport facilities (on site)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Grocery deliveries, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Beachfront, Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Private beach area, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking

Common areas
Chapel/shrine, Games room, Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services, Children's playground, Entertainment staff, Evening entertainment, Karaoke, Kids' club, Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Soundproof rooms

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
{"en-gb": "Restaurants:\nPIAF Frech Cuisine & COCINA DE AUTOR Creative, evolutionary cuisine for ages 12 and over in selected seatings.\nBISTRO International cuisine for ages 16 and over.\nPlease note that reservations and dress code are required for Gourmet Restaurants: no shorts, sleeveless t-shirts, trainers or sandal. All restaurants and inside bars require appropriate attire for admittance and no bare feet or wet clothing.\nPlease note that some rooms are located about 1 km from the beach.\n\nThere is an additional nightly charge to guarantee connecting rooms.\nPayment has to be made directly at the property upon arrival.\nConnecting rooms are subject to availability.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.\nGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.\n" }

Each day we'll check prices and send you an email for your selected dates at Grand Velas Riviera Maya - All Inclusive. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.