North Lakes Hotel and Spa (formerly North Lakes - A Shire Hotel & Spa) 
4 star

Ullswater Road, Penrith, CA118QT  - show map

Hotel Overview

Boasting an indoor swimming pool, whirlpool, and modern rooms, the 4-star luxury North Lakes Hotel and Spa, is located just off the M6 motorway. Guests can enjoy free WiFi and locally sourced cuisine, while Penrith centre is a 15-minute walk away.

Each room is stylishly furnished. Guests can relax with cosy beds, free bottled water, and freshly ground coffee and tea in the rooms, along with fresh milk.

Dine at FYR the AA Rosette-winning restaurant which serves seasonal and local produce throughout the à la carte menus. It serves grilled dishes straight off the bespoke fire grill, afternoon teas and Sunday lunches.

The Health & Fitness facilities, which include a fully-equipped gym, functional studio, swimming pool, hot tub, sauna and steam room, can be used for an additional cost. Spa treatments are also available, by appointment only.

Beautiful Ullswater lake’s shores are a 10-minute drive away, while the Rheged Activity Centre is less than 5 minutes away by car. Skiddaw mountain is 30 minutes’ drive away, and the vibrant town of Keswick is a 25-minute drive.

Formerly North Lakes Hotel and Spa - A Thwaites Hotel and Spa

Before April 2019 North Lakes Hotel and Spa was known as North Lakes Hotel and Spa - A Thwaites Hotel and Spa

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When would you like to stay at North Lakes Hotel and Spa ?
A standard room with a double bed, free WiFi access, a satellite TV with Sky Sports and tea/coffee making facilities.

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A standard room with twin or a double bed, free WiFi access, a satellite TV with BT Sports and tea and coffee-making facilities.

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This spacious room has a king-size bed, a fridge, laptop safe, coffee machine, bathrobes, free Wi-Fi, and a satellite TV with BT Sports. The room includes a bath or a walk-in shower.

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This modern room has a fridge with complimentary fresh milk and water, coffee machine, bathrobes, free WiFi, and a satellite TV with BT Sports.Bunk beds are not recommended for children over 12. Children's breakfasts are charged at the property. Please let the hotel know how many children will be staying in the room. This can be via the Special Requests box when booking.

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This spacious room has a king-size bed, a fridge with complimentary drinks, Nespresso coffee machine, lounge area, bathrobes, free WiFi, BOSE CD player and a satellite TV with BT Sports.

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This family room features a electric kettle and satellite TV.

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Facilities of North Lakes Hotel and Spa

General
Free parking, On-site parking, Parking, WiFi everywhere

Activities
Golf course (within 3 km)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre

Transportation
Electric vehicle charging station

Front-desk/reception area services
24-hour front desk, Luggage storage, Safety deposit box

Common areas
Terrace

Cleaning services
Daily maid service, Dry cleaning, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform North Lakes Hotel and Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Fyr is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020 Bar is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020 Sauna is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020 Fitness centre is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020 Spa/wellness centre is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020 Hot tub/jacuzzi is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020 Hot tub/jacuzzi is closed from Mon 17 Jan 2022 until Sun 23 Jan 2022 Swimming pool #1 is closed from Thu 05 Nov 2020 until Wed 02 Dec 2020 Swimming pool #1 is closed from Mon 17 Jan 2022 until Sun 23 Jan 2022 In order to avoid disappointment, advance reservations for breakfast and dinner are advised, with both operating on a booking system.
Please contact the hotel once you have made your bedroom reservation to book times for these facilities. Please note that there is an additional charge for use of all leisure facilities.
Bookings of over 10 rooms will be subject to different cancellation policies and different terms and conditions.
Please note, the hotel will charge a preauthorisation of GBP 1 for all bookings on cards. Full payment will be taken for advance purchase or non-refundable bookings.
If a Bed & Breakfast rate is selected - breakfast for adults is included in the room price. Childrens breakfasts are charged at the hotel - GBP 5 per child per day for children between 2 - 7 years and GBP 8 per child per day, for children aged 8 - 16 years old.
Children swim times apply and children are only permitted to use the swimming pool from:
Monday - Thursday - 08:00 - 11:00, 15:00 - 18:30 Friday - 08:00 - 11:00, 15:00 - 19:30.
Children are welcome to use the pool any time on Saturdays, Sundays and Bank Holidays.
Please note that children can only be accommodated in the Family Rooms.

Last updated: 30 Jul 2022 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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