Towers at Lotte New York Palace (formerly The Towers at the New York Palace) 
5 star

455 Madison Avenue, New York, 10022, USA  - show map

Rated 5 out of 5 by 513 reviewers

Hotel Overview

This hotel in Midtown Manhattan is just 5 minutes’ walk from shopping on Fifth Avenue. It boasts a large fitness centre and a spa. Luxury rooms offer city views and 42-inch plasma TVs.

The elegantly decorated rooms also feature plush bedding, an en suite bathroom, and bathrobes.

Guests can access six different bars and restaurants from the lobby of the Towers at Lotte New York Palace. Options range from a bakery to fine dining from chef Michel Richard.

A concierge and child care services are on site for guest convenience. Free transfers to Wall Street and Broadway theatres are available twice daily on weekdays.

This hotel is less than 15 minutes’ walk from Times Square and the entrance to Central Park. The 5th Ave./53rd St. underground station is 5 minutes’ walk away.


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Facilities of Towers at Lotte New York Palace

Food & Drink
Bar, Room service

Pools and wellness
Fitness centre, Massage, Spa and wellness centre

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Newspapers, Private check-in/check-out, Safety deposit box

Entertainment and children services
Babysitting/child services

Cleaning services
Dry cleaning, Ironing service, Laundry, Shoeshine

Business facilities
Business centre, Meeting/banquet facilities

Gift shop

Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Last updated: 17 Apr 2016 - Update now

Hotel Policies

15:00- hours

-12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note, pets are limited to dogs under 25 lbs unless it is a service animal.
Please note, rooms with 2 Double beds cannot accommodate extra beds or babycots. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Traveller reviews

Rated 5 out of 5 by 513 reviewers
Click to write a review and share your experience of Towers at Lotte New York Palace with other travellers.

Hotels Nearby

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with
    D Purnamasari
  • Booking our hotel was a fast and painless process with A tick for your company.
    C Lee
  • The resevation service was simple to use and efficient.
    L Britz