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Hyatt Herald Square New York (formerly Hyatt Herald Square) 
4 star

30-32 West 31st Street, New York, NY 10001, USA  - show map

Hotel Overview

Featuring a seasonal rooftop bar with views of the Empire State Building, the Hyatt Herald Square New York enjoys a midtown location that is surrounded with eateries and shopping destinations.

Guests will be able to take advantage of the following inclusions when staying at Hyatt Herald Square New York: 1. a drink at the Ayza Wine & Chocolate Bar. Choices include: red wine (garnacha), white wine (torrontes), or a cocktail (sangria). 2. 10% discount at Oasis Day Spa and Bloomingdale's. 3. 2 bottles of water in your room.

Rooms are equipped with complimentary WiFi and toiletries. Guests can make their morning cup of tea or coffee in the room. Some rooms feature views of the city.

Guests at this property can enjoy onsite dining at The Den which is an American bistro or coffee at the Espresso Bar. A business centre, a fitness centre and a Grab & Go market are also available at this Hyatt New York property.

Guests who would like to attend an event at the Madison Square Garden would be only 483 metres from the stadium. Herald Square Subway Station is 322 metres from the property.

Formerly Hyatt Herald Square Midtown

Before January 2019 Hyatt Herald Square New York was known as Hyatt Herald Square Midtown

Traveller reviews

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no imageLouis

“Great hotel for work or leisure.”

8.0

April 21, 2025

Wonderful staff. Room is well appointed. WiFi works great. Very comfortable bed and pillows!

no imagePM1984

“Superb”

10.0

March 14, 2025

A quality hotel in the centre of Manhattan, less than 10 minutes on foot from Penn Station. Smallish but good rooms with all amenities. Excellent service, many thanks to the friendly gentleman on reception (sorry, I don't remember the name).

no imageBalazs

“Arguably the best place to stay in Manhattan”

10.0

January 20, 2025

Fabulous staff, comfy bed/room, very nice breakfast. We were lucky enough to have a superb view of the Empire State Building from our room, but there is also a roof top from which you can have the absolute best view.

no imageJey

“Fair”

6.0

January 17, 2025

Location was perfect, close to subway and many midtown attractions were accessible on foot. Staff at the front desk and in the hotel bar were really nice and helpful. Views from the roof top were stunning.

no imagePaula

“Excellent staff and location”

7.0

January 10, 2025

The location and the staff, all the team was super nice with us, we had a problem with the room service and they hundeled it excellently.

no imagePaul O’C

“Very good”

8.0

December 31, 2024

Perfect location, just off Broadway. Lobby/Bar/Lounge was very nice and modern. Staff were pleasant and helpful. Room was comfortable and a reasonable size by New York hotel room standards.

no imageSusan

“Great family stay in the perfect central location”

10.0

December 10, 2024

Fabulous location! Staff were so helpful and friendly. Clean and well stocked rooms. Perfect for our stay. Comfortable beds. We were on the 9th floor, very quiet considering how central the location is!! Perfect for midtown and especially MSG

no imageThorsten

“Superb”

9.0

December 01, 2024

Everything was clean staff was very nice would come again

no imageAnna

“Very good”

8.0

November 25, 2024

Great located in midtown . Close to everything. Just a couple of blocks from Madison Square Garden and Penn Station .

no imageEv1904

“Great stay for NYC”

10.0

November 23, 2024

Great location, good sized clean rooms at a reasonable price


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When would you like to stay at Hyatt Herald Square New York ?
This room features a 40" flat-screen TV, coffee maker and mini cooler.

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This room features a 40" flat-screen TV, coffee maker and mini cooler.

Enter dates to see room photos
This room features a 40" flat-screen TV, coffee maker and mini cooler.

Enter dates to see room photos
This room features a 40" flat-screen TV, coffee maker and mini cooler.

Enter dates to see room photos
This room features a 40" flat-screen TV, coffee maker and mini cooler.

Enter dates to see room photos
This room features a 40" flat-screen TV, coffee maker and mini cooler.

Enter dates to see room photos
This room features a 40" flat-screen TV, coffee maker and mini cooler.

Enter dates to see room photos
This air-conditioned suite is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Enter dates to see room photos

Facilities of Hyatt Herald Square New York

General
Parking, Pets allowed

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service, Snack bar

Pools and wellness
Fitness centre

Front-desk/reception area services
24-hour front desk, Concierge service, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box, Valet parking

Common areas
Shared lounge/TV area, Sun terrace, Terrace

Cleaning services
Dry cleaning, Laundry

Business facilities
Business centre, Fax/photocopying

Shops
Mini-market on site

Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Last updated: 24 Apr 2025 - Update now

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Our Customers

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