
Hotel Overview
Modelled after a cruise ship, Pacific Palace Hotel features an indoor pool and hot tub. A fitness centre and spa are also offered. The hotel also has karaoke rooms and a night club.
Pacific Palace Hotel is a 5-minute drive from Harbour Bay Ferry Terminal and Nagoya shopping area. Hang Nadim International Airport is a 35-minute drive away.
All rooms are air conditioned and come with a minibar and tea/coffee-making facilities. A safety deposit box and hairdryer are provided.
A business centre and tour desk are available to assist guests with their work and travel needs. Ticketing services and a 24-hour front desk are offered. The hotel has a children’s pool.
Guests can enjoy a selection of Western, Asian and local food at Pacific Hotel's coffee shop, Athena’s Restaurant. Other dining options include Golden Palace Chinese Restaurant, Neptune Lounge, and the outdoor Pacific Food Court, which serves seafood. 24-hour room service is available.

Traveller reviews

“Superb”
23 Dec 2024
Nice hotel..big room comfortable bed ..will come back again...

“Very Good”
18 Dec 2024
BF is good. More live station will be good to have

“Short stay but we enjoy all, staffs, rooms and breakfast was good”
09 Dec 2024
staffs are helpful, room meet the expectations and cleanliness is acceptable as the hotel is been for quite something, however my family loves it. First time for them seeing a ship on a land, location near our ferry terminal

“World class mansion.”
08 Dec 2024
This hotel is surprisingly amazing in all departments of hotel portfolios. It is the only 5 star hotel with 3 star hotel rate, in my opinion. I love this hotel like nobody business. It has everything a hotel should have and was managed well with privacy and decorum. The men executive lounge was amazing and professionally managed. The restaurants are world-class and the staff efficient and customer orientated. I love this hotel and I am going to make my intention viral.

“Pleasant”
03 Dec 2024
We were upgraded to deluxe twin room. Room was big and comfy.

“Superb”
03 Dec 2024
The room was spacious n clean. Good facilities, n friendly n helpful staff. Sure i will return back here for nex holidays with my family. Thank you Pacific palace🥰🥰🥰

“Old, but alright hotel”
28 Nov 2024
Funny shape of the hotel, looking like a cruise ship. Venerable and old. Classy interior and big room. Big pool, alright gym. Relaxed feeling.

“Very good”
25 Nov 2024
I book 2 rooms for my family. All good. Clean & comfortable. The location is near to harbour bay. Near to mall. Staff friendly & helpfull.

“Nice”
20 Nov 2024
The rooms are clean and spacious, nice breakfast spreads.

“Superb”
06 Nov 2024
From the moment I reached Pasific Hotel the staff welcomed me with ondeh-ondeh kuih and a complimentary drink. The best thing was its efficient check-in/check-out process, which left me thoroughly impressed. No doubt, I got a total of 5-star experience at here, The luxurious accommodations, cruise surroundings, and attentive staff make it a perfect place for relaxation. Overall, I had a great experience from all the staff here very friendly, was accommodating, and the amenities were great. I booked a spacious suite, which was beautiful, and clean The staff was amiable and consistently made sure I was comfortable. I will come back again this hotel. Not to forget Receptionist counter Lina, Rhodi, Sheena always assist me with attentive

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Facilities of Pacific Palace Hotel
General
Free parking, On-site parking, Parking
Activities
Table tennis
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Restaurant, Room service
Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Spa and wellness centre
Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk, Valet parking
Entertainment and children services
Karaoke, Nightclub/DJ
Cleaning services
Dry cleaning, Laundry
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Lift, Non-smoking rooms, Soundproof rooms

Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

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