
Rated 3 out of 5 by 723 reviewers

Apartment Hotel Overview
Quest on Lonsdale offers apartment-style serviced accommodation in the heart of Melbourne CBD, 350 metres from Parliament RailwayStation. These self-contained apartments have individually controlled air conditioning.
All apartments include free WiFi and local telephone calls. They also come with complimentary Quest toiletries, flat-screen cable TV and modern lounge and dining furnishings.
The location of Quest on Lonsdale allows easy access to the Bourke Street Mall, Chinatown and Victoria Markets.
Apartments are serviced daily by houskeeping, excluding Sundays and Public Holidays.

Traveller reviews

Rated 3 out of 5 by 723 reviewers

Family Travel
“Quest on Lonsdale”

The Hotel is old and in need of some repairs including the elevator. The Wifi connections were hopeless and it is in general need of an upgrade. However the items that were wrong with our room I pointed out to Reception and when I returned at the end of the day, these items had been fixed or repaired. The service I was impressed with.

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Facilities of Quest On Lonsdale
General
Parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Breakfast in the room, Grocery deliveries
Front-desk/reception area services
Express check-in/check-out, Safety deposit box
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies
Check-In
From 14:00 hours
Check-Out
Untill 10:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that the check-in and key-collection take place at: 43 Lonsdale Street, 3000 Melbourne.
This property will not accommodate hen, stag or similar parties.A damage deposit of AUD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that there is a 1.5% charge when you pay with a credit card.Guests must be 18 years or older unless accompanied by an adult.Please note housekeeping service is not included on Sundays or Public Holidays.All guests must sign the property's Terms of Stay.

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Our Customers
- The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel A Denman
- .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au D Purnamasari
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- The resevation service was simple to use and efficient. L Britz