Clarion Suites Gateway  
4 star

1 William Street, Melbourne, 3000  - show map

4.5
Rated 4.5 out of 5 by 1244 reviewers

Hotel Overview

Clarion Suites Gateway offers spacious, self-catering and fully serviced studios and 1 and 2-bedroom suites and has the best of Melbourne on its doorstep. Free WiFi is available.

Clarion Suites Gateway is located on the banks of the Yarra River, in the heart of Melbourne CBD. From here it is only a short stroll to Crown Entertainment Complex, Southbank, Southgate and the Melbourne Exhibition and Convention Centre.

On the ground floor you will find Williams Bar & Café, offering an affordable selection of modern international cuisine.

Traveller reviews

4.5
Rated 4.5 out of 5 by 1244 reviewers
Click to write a review and share your experience of Clarion Suites Gateway with other travellers.

no imageM. Lang
Friends Travel

“Room and stay at Clarion suites”

4 star

On arrival we were treated with courtesy and promptness. We were also given information how to get out and about in the city. Room was clean and well proportioned for two people and our request for walkin shower and single beds were met. Eating on site at the restaurant was also very reasonable and we took advantage of this when we weren't out and about in the city. On the whole we enjoyed our stay at the Clarion Suites and would recommend the hotel to friends and family.


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When would you like to stay at Clarion Suites Gateway ?
Includes kitchenette facilities, 48-inch high-definition LCD TV with cable channels, and an iPod docking station.Please note that there is no capacity for additional beds.

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Features stunning views of the Yarra River and Crown Casino. Includes a kitchenette, 48-inch LCD TV with cable channels, and an iPod docking station.Please note that there is no capacity for additional beds.

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This room includes a full kitchen, 48-inch high-definition LCD TV with cable channels, a DVD/CD player and an iPod docking station. The master bedroom has a 42-inch flat-screen TV. Laundry facilities and a private bathroom are provided.Extra bedding is a double sofa.

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Features stunning views of the Yarra River and Crown Casino. Includes a full kitchen, 48-inch LCD TV with cable channels, and an iPod docking station.Extra bedding is a double sofa.

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Features 2 bathrooms, 3 LCD TVs with cable channels, a CD/DVD player and an iPod docking station. It has a fully equipped kitchen and laundry facilities. Boasts stunning views of the Yarra River and Crown Casino.Extra bedding is a double sofa.

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This suite features 2 bathrooms, 2 48-inch high-definition LCD TV's and 1 42-inch flat-screen TV with cable channels. It also includes a CD/DVD player and an iPod docking station. It has a fully equipped kitchen and laundry facilities.Extra bedding is a double sofa.

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Facilities of Clarion Suites Gateway

General
On-site parking, Parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Newspapers, Safety deposit box, Tour desk

Cleaning services
Dry cleaning, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
14:00- hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
A damage deposit of AUD 25 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Clarion Suites Gateway in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Please note that guests are required to present a valid photo ID and credit card upon check-in. The credit card will serve as a guarantee for any incidental charges incurred, as well as a guarantee for any damages caused.
Clarion Suites Gateway has a “No Party Policy” which states that noise must be kept to a low level at all times, in consideration of other guests or residents. Parties, loud music and/or excessive noise are not permitted in this building. Hotel Management reserves the right to evict guests that do not comply with this standard. The above conditions must be agreed to with a signature upon check in.
Please note that there is a 1% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.
Please note that when paying with a international credit card, the credit card surcharge is non-refundable.
Please note that parking charges on New Year's Eve (31 December) are AUD $50 per night, is limited to 1 car and must be arranged and paid for in advance.
Please note that on public holidays: - only limited housekeeping services and rubbish removal is provided. - the restaurant is closed for lunch and dinner.

Last updated: 30 Jun 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
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