Ryokan Overview

At Hotel Umenoyu, guests can enjoy hot-spring baths and a traditional multi-course meal with a Nakai-san personal attendant service. Massages can be requested for an extra charge and free wired internet access is available at the lobby. JR Matsumoto Train Station is a 15-minute drive away.

The air-conditioned rooms feature tatami (woven-straw) floors and Japanese futon bedding. Each includes a flat-screen TV, a fridge and an electric kettle. Comes with an en suite bathroom.

Meals are served in the shared dining room.

Hotel Umenoyu Inn is a 10-minute drive from Matsumoto Castle and the Matsumoto Folkcraft Museum.

Luggage storage is available at the front desk. Guests who want an extra bed are advised to contact the property at time of booking. Costs vary.

Formerly Umenoyu

Before February 2021 Hotel Umenoyu was known as Umenoyu

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When would you like to stay at Hotel Umenoyu ?
This air-conditioned family room features tatami (woven-straw) floors and Japanese futon bedding. Guests will find a flat-screen TV, a fridge and an electric kettle.

Enter dates to see room photos
This quadruple room features a electric kettle, soundproofing and air conditioning.

Enter dates to see room photos

Facilities of Hotel Umenoyu

General
Free parking, Parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Vending machine (drinks)

Pools and wellness
Hot spring bath, Massage

Front-desk/reception area services
Luggage storage

Common areas
Shared lounge/TV area

Cleaning services
Daily maid service

Miscellaneous
Air conditioning, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
From 15:00 hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. Guests must check in by 19:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given. Please inform Hotel Umenoyu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Different meal rates apply for children under 5 years or age. Please indicate the number of children and the age of each child staying in the room in the Special Request box at the time of booking. Please contact the hotel directly for detail.

Last updated: 19 Jan 2022 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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