Hotel Overview

This boutique hotel houses a permanent display of art from Papua New Guinea. Hotel Urban has a small rooftop swimming pool and a terrace open in summer, and a cocktail bar.

The hotel has beautiful design, and facilities include a gym.

The hotel boasts a Michelin-starred restaurant: CEBO, with Aurelio Morales as the main chef. There is also a cocktail-bar on the roof-top terrace "La terraza del Urban", and a gastro-pub Glass-Mar with chef-made tapas and cocktails.

The décor of the hotel and the rooms includes special lighting, natural wood and stone and Oriental art. All rooms are soundproofed and offer free wired internet, a flat-screen TV and a DVD player.

The Thyssen-Bornemisza Gallery is 200 metres away. Puerta del Sol, Madrid’s main square, is just 300 metres away.

Formerly Urban

Before January 2019 Hotel Urban was known as Urban

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When would you like to stay at Hotel Urban ?
These spacious rooms feature a contemporary design. Some offer views over San Jerónimo Street or Ventura Vega Street.

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The spacious Suite comes with a hydromassage bath and shower, separated from the room by a glass wall. There is also a lounge with sofas and oriental art work.The Suites can be interior or exterior, overlooking either the atrium of the hotel or Carrera de San Jerónimo.

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This room is set on 2 levels and has a separate lounge area. There are 2 flat-screen TVs. The rooms feature exotic wood floors, natural stone walls and impressive oriental sculptures.

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Overlooking the hotel’s atrium and its central patio, this Junior Suite features stylish décor with giant original sculptures from Papua New Guinea. It comes with flat-screen TV, a DVD player and a minibar. The glass-walled bathroom includes a bathrobe, slippers and a spa bath.

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Facilities of Hotel Urban

General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year), Solarium

Transportation
Electric vehicle charging station

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Safety deposit box, Tour desk

Common areas
Sun terrace, Terrace

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Hotel Urban in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When booking more than 5 rooms, different policies and additional supplements may apply.
If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.
The pool is seasonal and only open for the months of June-July-August
Maximum allowed pets's weight, 15kg. Please do always contact the hotel before arrival to comment about your pet.

Last updated: 13 Aug 2022 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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