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The Whitehall Houston (formerly Crowne Plaza Hotel Houston Downtown) 
4 star

1700 Smith Street Houston TX TX 77002, USA  - show map

Hotel Overview

Located in the heart of downtown Houston, 1.1 km from the Toyota Center, this hotel features 3 on-site restaurants, a 24-hour fitness centre and a rooftop pool with sun deck. NRG Stadium is 8.5 km from The Whitehall Houston.

Free high-speed WiFi internet access, a coffee maker and a work desk are provided in each room at the hotel. Cable TV is also included. A hairdryer is offered in the private bathroom.

On-site dining and cocktails are available at Edgar’s Hermano, a coffee bistro, Buffalo Bayou Coffee and an outdoor restaurant and bar, Part & Parcel. Hotel's meeting facilities can accommodate up to 500 guests, and valet parking is offered.

Minute Maid Park, home to baseball's Astros, and George R. Brown Convention Center are within a 10-minute drive, while Houston Museum District is 5 km from The Whitehall Houston. The shops at the Galleria Mall are 10 km away, and William P. Hobby Airport is 16 km from the property.

Formerly Crowne Plaza Hotel Houston Downtown

Before January 2019 The Whitehall Houston was known as Crowne Plaza Hotel Houston Downtown

Traveller reviews

Click to write a review and share your experience of The Whitehall Houston with other travellers.

no imageGary

“Good location for downtown Houston”

9.0

26 Nov 2024

Great outdoor bar. Staff very helpful. Valet parking efficient.

no imagethatengjell

“Superb”

9.0

17 Nov 2024

Nice rooms, clean, great staff, good restaurant and great location

no imageCharlotte

“Superb”

9.0

12 Nov 2024

Lovely staff, perfect location and a generally lovely hotel.

no imageAndrew

“Nice spot in downtown Houston”

8.0

05 Nov 2024

Tidy room. Comfy bed. Good gym and pool. We had dinner and breakfast at the onsite restaurant which was nice. The outdoor bar was also good.

no imageTanya

“Superb”

9.0

05 Nov 2024

Hotel was clean and comfortable. Pool was an additional bonus. Outside bar was relaxing and the breakfasts were plentiful

no imageAlexander

“A very comfortable and enjoyable stay.”

8.0

25 Sep 2024

Spacious and comfortable room. Friendly and helpful staff. Very nice outside bar.

no imageRichard

“Enjoyable stay, good facilities, good staff”

9.0

15 Sep 2024

A well presented Hotel,clean rooms outside bar and a nice swimming pool

no imageTatiana

“Nice stay in the downtown”

8.0

26 Aug 2024

The room was beautiful and comfortable. During the check-in we were asked if we would like to skip the room cleaning for 10 dollars voucher, which we happily accepted and used for a nice breakfast in the hotel's cafe. Location was very good as well, close to tram and bus stops. Multiple restaurants around.

no imageDavid

“Excellent stay”

9.0

17 Aug 2024

Location great,staff friendly and welcoming,room facilities and cleanliness above average,bed comfortable and relaxing. Stay was faultless.

no imageAmy

“Friendly staff and luxury rooms”

8.0

04 Aug 2024

The staff were extremely friendly and helpful especially seen as we were visiting Houston for the first time, they were able to give visitor recommendations. We enjoyed the vast range of breakfast options included in our stay.We liked having the option to go green and be given a $10 voucher instead of daily housekeeping as this wasn’t necessary for 2 nights.


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This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

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This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

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This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.It has extra space and a seating area with a chair and ottoman.

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This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.It has extra space and a seating area with a chair and ottoman.

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This accessible air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.

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This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.It has extra space, private dressing area and an additional half bath with a garden tub.

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This air-conditioned room features a flat-screen TV with cable channels. The bathroom comes with a hairdryer and free toiletries.It has extra space, private dressing area and an additional half bath with a garden tub.

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A flat-screen TV with access to cable channels is provided in this spacious suite. There is also an en suite bathroom.

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Facilities of The Whitehall Houston

General
On-site parking, Parking, Pets allowed, Private parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Restaurant, Room service

Pools and wellness
Fitness centre, Outdoor pool, Outdoor pool (all year)

Transportation
Shuttle service (free)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking

Common areas
Sun terrace

Cleaning services
Daily maid service, Dry cleaning, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that a pre-fixed menu is offered for rates with breakfast included.
When travelling with pets, please note that an extra charge of USD 50 per stay applies. Up to 2 Dogs allowed with maximum weight of 50 lbsGuests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Last updated: 16 Jan 2025 - Update now

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