Hotel Overview

Located in the heart of the city, Midtown Shangri-La Hangzhou amazes you with well-furnished guestrooms, exquisite cuisine at the 4 on-site restaurants and luxurious banquet halls. The property is central to Hangzhou Kerry Centre, the large-scale urban complexes in downtown and guests are close to big shopping plazas. Free WiFi service and parking spaces are offered here. You may walk to Fengqi Road Underground Station (Line 1) in 5 minutes and to Airport Shuttle Bus Stop in 10 minutes.

Midtown Shangri-La Hangzhou is within 10 minutes walking distance to the beautiful West Lake while the famous Lingyin Temple is 6 km away. It takes about 20 minutes by car to Hangzhou Railway Station and Hangzhou East Railway Station can be reached in 30 minutes. Xiaoshan International Airport is a 1-hour journey away by car.

Furnished in earth-toned colour, each of the units is air conditioned and carpeted, comes with a writing desk, a flat-screen cable TV with cable channels and an electric kettle. The en suite bathroom is fully stocked with bathrobe and slippers. A hairdryer and free toiletries are offered for guest's convenience.

You may ramble about in the garden at ease. To travel further, you can avail of car rental service at the tour desk. For those who wish to catch up with the last-minute work, a business centre will be found.

Guests may savour classic delicacies of Europe and Asia at Central Market on the ground floor. After a nice meal, it sounds alluring to stroll to Midtown Brewery with a glass of handmade beer and live music. Chengzhong Restaurant offers delicious Huaiyang Cuisine, Hangzhou local food and Dim Sum.

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Deluxe Rooms on Levels 3 to 7 offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.Please kindly note that some rooms have twin beds.

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Deluxe Rooms on Levels 3 to 7 offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.

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Room features spacious interiors and contemporary décor in modern, cool colours.Guests can enjoy benefits below: - Private check-in and check-out at the Horizon Club Lounge - Complimentary access to the Horizon Club Lounge from 06:30 to 23:00 - Complimentary buffet breakfast, evening cocktails and canapé selections - Complimentary coffee, juice and soft drinks throughout the day - One complimentary suit pressing or equivalent laundry allowance upon arrival - 2 hours' complimentary use of the Club Lounge meeting room per day (subject to availability) - Late check-out till 16:00 (subject to availability) - Copy and printing services provided by the Club Concierge.

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Room features spacious interiors and contemporary décor in modern, cool colours.Horizon Club Privileges include: - Private Check-in and Check-out at The Horizon Club Lounge. - Complimentary access to the Horizon Club Lounge from 06:30 to 23:00 - Complimentary buffet breakfast, evening cocktails and canapé selections. - Complimentary coffee, juices and soft drinks throughout the day. - One complimentary suit pressing or equivalent laundry allowance upon arrival - Two hours complimentary use of the Club Lounge meeting room per day (subject to availability) - Late check-out at 16:00 (subject to room availability) - Copy and printing services provided by the Club Concierge.

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The 78-square-metre suite offers extra space and homey environment. It comes with modern furnitures and extra-large floor-to-ceiling windows.Guests can enjoy benefits below: - Private check-in and check-out at the Horizon Club Lounge - Complimentary access to the Horizon Club Lounge from 06:30 to 23:00 - Complimentary buffet breakfast, evening cocktails and canapé selections - Complimentary coffee, juice and soft drinks throughout the day - One complimentary suit pressing or equivalent laundry allowance upon arrival - 2 hours' complimentary use of the Club Lounge meeting room per day (subject to availability) - Late check-out till 16:00 (subject to availability) - Copy and printing services provided by the Club Concierge.

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With panoramic city views, Executive Suites provide the luxury of space and a selection of exclusive amenities. These 86-sqm rooms include a spacious, separate bedroom, living room, closet and large bathroom with bathtub and shower facilities.Horizon Club Privileges include: - Private Check-in and Check-out at The Horizon Club Lounge. - Complimentary access to the Horizon Club Lounge from 06:30 to 23:00. - Complimentary buffet breakfast, evening cocktails and canapé selections. - Complimentary coffee, juices and soft drinks throughout the day. - One complimentary suit pressing or equivalent laundry allowance upon arrival. - Two hours complimentary use of the Club Lounge meeting room per day (subject to availability) - Late check-out at 16:00 (subject to room availability) - Copy and printing services provided by the Club Concierge.

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Premier Rooms on Level 3, Level 8 to 11, offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.

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Premier Rooms on Level 3, Level 8 to 11, offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.

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Premier Lakeview Rooms on Levels 9 to 11 offer guests space optimization and comfort, and are furnished with luxury details. Each room features an amazing view of the historic West Lake.

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The Premier Lakeview Rooms on Levels 9 to 11 offer guests space optimization and comfort, and are furnished with luxury details. Each room features an amazing view of the historic West Lake.

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This double room features a soundproofing, electric kettle and air conditioning.Guests can enjoy the following benefits: - Private check-in and check-out at the Horizon Club Lounge - Complimentary access to the Horizon Club Lounge from 06:30 to 23:00 - Complimentary buffet breakfast, evening cocktails and canapé selections - Complimentary coffee, juice and soft drinks throughout the day - One complimentary suit pressing or equivalent laundry allowance upon arrival - 2 hours' complimentary use of the Club Lounge meeting room per day (subject to availability) - Late check-out till 16:00 (subject to availability) - Copy and printing services provided by the Club Concierge

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The 86-square-metre suite offers extra-large space. It has a spacious bedroom, a living room and a bathroom with bath and shower facilities.Horizon Club Privileges include: - Private Check-in and Check-out at The Horizon Club Lounge - Complimentary access to the Horizon Club Lounge from 06:30 to 23:00 - Complimentary buffet breakfast, evening cocktails and canapé selections - Complimentary coffee, juices and soft drinks throughout the day - One complimentary suit pressing or equivalent laundry allowance upon arrival - Two hours complimentary use of the Club Lounge meeting room per day (subject to availability) - Late check-out at 16:00 (subject to room availability) - Copy and printing services provided by the Club Concierge

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Deluxe Rooms on Levels 3 to 7 offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.The room includes the following benefits: - 2 pieces of CNY 200 SPA voucher per room per stay (only one voucher per person can be used once) - Late check out until 14:00 subject to room availability - One glass of craft beer voucher in Midtown Brewery

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Deluxe Rooms on Levels 3 to 7 offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.The room includes the following benefits: - 2 pieces of CNY 200 SPA voucher per room per stay (only one voucher per person can be used once) - Late check out until 14:00 subject to room availability - One glass of craft beer voucher in Midtown Brewery

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Premier Rooms on Level 3 and 8-11 offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.

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Premier Rooms on Level 3 and 8-11 offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.

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Premier Lakeview Rooms on Levels 9 to 11 offer guests space optimization and comfort, and are furnished with luxury details. Each room features an amazing view of the historic West Lake.

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Premier Lakeview Rooms on Levels 9 to 11 offer guests space optimization and comfort, and are furnished with luxury details. Each room features an amazing view of the historic West Lake.

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Additional breakfast CNY194 per guest. Deluxe Rooms on Levels 3 to 7 offer guests space optimization and comfort, and are furnished with luxury accents. All provide modern city views.

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Family Fun Theme offers guests space optimization and comfort, and are furnished with luxury accents.This offer includes: 1. Daily breakfast for 2 adults and 1 kid below 6 years old; 2. Kid's giveaway upon check-out; 3.“Midtown Songsong” mascot themed room; 4. Kids special Toiletries; 5. Kids welcome amenity upon arrival; 6. One Kids set menu per room per stay (Available Jan 24-Feb 2, 2020); 7. Kids activities during Chinese New Year Holiday (Available Jan 24-Feb 2, 2020); 8. Enjoy Central Market buffet dinner at a special price of CNY 228 net per person (Monday to Thursday), CNY 255 net per stay (Friday to Sunday); 9. Enjoy 20% discount at Chengzhong Chinese Restaurant a la carte dining per room per stay; 10. 2 spa vouchers, each valued at CNY 200 per stay (only one voucher can be used per person, per treatment).

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Facilities of Midtown Shangri-La, Hangzhou

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Sauna, Solarium, Spa and wellness centre

Transportation
Airport shuttle, Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Newspapers, Private check-in/check-out, Ticket service, Tour desk

Entertainment and children services
Nightclub/DJ

Cleaning services
Dry cleaning, Ironing service, Laundry, Shoeshine, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Gift shop, Mini-market on site, Shops (on site)

Miscellaneous
Air conditioning, Allergy-free room, Bridal suite, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms, VIP room facilities

Hotel Policies

Check-In
14:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Midtown Shangri-La, Hangzhou in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Last updated: 6 May 2021 - Update now

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