Hotel Overview

Sitting in the northwest corner of the alluring West Lake, Four Seasons Hotel Hangzhou at West Lake boasts views of traditional Chinese gardens from most units.

Four Seasons Hotel Hangzhou at West Lake is around a 10-minute walk from West Lake Impression show theatre. It is around a 20-minute drive from Hangzhou Railway Station and around a 50-minute drive from Hangzhou Xiaoshan International Airport.

Rooms are decorated with satin embroidery on which traditional Chinese flowers and birds are painted. Fitted with carpeted floor, all soundproofed rooms come with an easy chair, a sofa, writing desk, side table and a flat-screen TV. The private bathroom has a bathtub, a separate glass shower stall with a rainshower and a large basin vanity with television.

The property offers an indoor pool, meeting and banquet facilities, spa and wellness facilities and WiFi in all rooms and dining areas. The property’s concierge team helps guests to organise excursions with ticketing services. Luggage storage and currency exchange can be found at the 24-hour reception. For family with children, a playground and babysitting services are provided for guests’ convenience. After a long journey, relaxing on the sun terrace is a nice choice. For those who wish to explore the city by themselves, bikes are available.

Dining options are available at the 2 on-site restaurants. Jin Sha serves Hangzhou, Shanghai and Cantonese food, while WLB serves continental cuisine. Afternoon tea and cocktails can be enjoyed in the lobby lounge.

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The room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin with TV.

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Overlooking the garden view from its balcony, room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin vanity with television.

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Overlooking the garden view from its balcony, large room comes with a dressing room, a seating area with a sofa, a safety deposit box, a TV with satellite channels and ironing facilities. The marble bathroom includes a deep soaking tub, a separate glass shower stall with rainshowers and a large basin vanity with television.

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Suites located in the corner offer a bedroom with king-sized bed, a separate living room and a 14-square-metre terrace with extended views.

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This room features a garden view, a sitting area with desk and a bathroom with a bathtub and separate glass shower stall with a rainshower.

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Featuring garden and pond views, this suite has a sitting area and a dining area. The bathroom comes with a bathtub and separate glass shower stall with a rainshower.

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Featuring private pond view, this villa has a pantry. The bathroom comes with a bathtub and separate glass shower stall with a rainshower.

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Featuring garden or pond views, this room has a seating area. The bathroom comes with a bathtub and separate glass shower stall with a rainshower.

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Featuring garden views, this room has a bathroom coming with a bathtub and separate glass shower stall with a rainshower.

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Featuring garden or pond views, this room has a bathroom coming with a bathtub and separate glass shower stall with a rainshower.

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This villa features a balcony, hot tub and iPod dock.

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Facilities of Four Seasons Hotel Hangzhou at West Lake

General
On-site parking, Parking, Private parking, WiFi everywhere

Activities
Cycling

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Massage, Spa and wellness centre

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Lockers, Luggage storage, Newspapers, Private check-in/check-out, Safety deposit box, Ticket service, Tour desk, Valet parking

Common areas
Games room, Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Gift shop

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Four Seasons Hotel Hangzhou at West Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The property offers free basic internet access (3 devices at most) in guest rooms. Guest can also choose a selection of paid premium internet connection when they operate multiple devices or large files including movies or video programming.
The property offers free premium internet access in all guest rooms starting from 1 July 2021.
Value added tax (VAT) will be implemented in China as of 1 May 2016, and the room charge and charges for other hotel services will be subject to VAT if VAT is in effect at the time such charges are charged.

Last updated: 16 Nov 2021 - Update now

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