Hyatt Regency Hakone Resort and Spa  
5 star

Goura 1320, Hakone, 250-0408  - show map

4.5
Rated 4.5 out of 5 by 1356 reviewers

Hotel Overview

Spacious rooms with a marble bath, 24-hour concierge service and balconies overlooking Hakone’s natural beauty await guests at Hyatt Regency Hakone Resort and Spa in Gora. It boasts the area’s largest spa, 2 indoor hot-spring baths and free drinks at the log fireplace or outdoor courtyard. Free WiFi is offered in all areas.

Lit by mood lighting and offering panoramic windows, each room at Hyatt Regency Hakone Resort and Spa comes with a minibar, a window-side seating area and a coffee maker. All rooms feature a terrace or a balcony. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided.

The hotel is a 45-minute drive from JR Odawara Train Station, and offers free shuttles from the station at 12:15, 13:15 and 14:15 (shuttles from the hotel leave at 11:30, 12:15 and 13:15). Seats on the shuttle must be reserved in advance. Shuttles to/from Gora Station is also available from 10:00 to 18:30. Lake Ashi and Owakudani volcanic valley are both a 30-minute drive away, and the Hyatt provides free parking.

You can unwind with a reflexology treatment, massage or facial at Spa Izumi & Onsen Hakone, lounge at the library or simply enjoy the sun on the terrace.

Open for all meals, The Dining Room serves French cuisine from an open kitchen and has a terrace with mountain views. Sushi is available in the evenings. A la carte lunch items and snacks can be found at the cosy Living Room.

Traveller reviews

4.5
Rated 4.5 out of 5 by 1356 reviewers
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Lit by mood lighting and offering panoramic windows, this room comes with a minibar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided.Extra beds can not be accommodated in this room.

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Featuring views of Mount Hakone, room has a private balcony or a terrace. Lit by mood lighting and offering panoramic windows, this room comes with a minibar, a window-side seating area and a coffee maker. Guests can watch DVDs or satellite channels on the 32-inch LCD TV, and mineral water and a morning newspaper are provided.

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This triple room features a balcony, minibar and air conditioning.An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

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This spacious room features a balcony, air conditioning and DVD player.An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

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This spacious triple room has a mount view, a flat-screen TV with a DVD player and a seating area.An extra bed will be prepared for a 3rd guest, only when the booking is made for 3 people. Please indicate the correct number of guests at time of booking.

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This family room features air conditioning.

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This quadruple room has air conditioning.

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This family room features air conditioning.

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Facilities of Hyatt Regency Hakone Resort and Spa

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service

Pools and wellness
Hot spring bath, Massage, Spa and wellness centre

Transportation
Electric vehicle charging station, Shuttle service (free)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Luggage storage, Newspapers, Safety deposit box

Common areas
Garden, Sun terrace

Cleaning services
Dry cleaning, Laundry, Shoeshine

Business facilities
Fax/photocopying, Meeting/banquet facilities

Shops
Gift shop, Shops (on site)

Miscellaneous
Air conditioning, Facilities for disabled guests, Heating, Lift

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
To use the hotel's free shuttle to/from Odawara Train Station, please make a reservation in advance (limited seats available). The shuttles are available at the following schedule. From Odawara Station to hotel: 12:15, 13:15 and 14:15. From hotel to the station: 11:30, 12:15 and 13:15. Contact details can be found on the booking confirmation. Please provide following information when booking shuttles: - Your name - Number of guests - Reachable mobile phone number - Reservation confirmation number Shuttles depart from the West Exit parking area at the station. Please look for a bus with the hotel's logo.
No reservation is needed to use the shuttle from Gora Station to the hotel. Please call upon arrival at the Gora Station. Contact details can be found on the booking confirmation. Shuttle buses are available from 10:00-18:30.
Due to renovations of hotel exterior, the hotel will be under construction on the following dates: 02 September 2019 until 19 December 2019. During this period, scaffolding and sheets which may obstruct views from the windows will be set on the wall of the property's building, and guests may experience noise and other minor disturbance.

Last updated: 7 Dec 2019 - Update now

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Hotels Nearby

4 star
Distance : 0.25 KM

Gora 1320, Hakone, 250-0408, Japan

4 star
Distance : 0.38 KM

Gora 1300-126, Hakone, 250-0408, Japan

3 star
Distance : 0.49 KM

Gora 1320-907, Hakone, 250-0408, Japan

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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