Guangzhou Phoenix City Hotel (formerly Phoenix City Hotel) 
5 star

Phoenix City, Xintang Section, Guangyuandong Road, Zengcheng, 511340  - show map

Hotel Overview

The luxurious Phoenix City Hotel is located in Guangzhou, a 20-minute drive from Pazhou Exhibition Center. It features 2 swimming pools, a fitness centre and rooms with free internet.

The elegant rooms at City Phoenix Hotel come with balconies that offer views of Phoenix Mountain or the city. Each room is well-equipped with a minibar and TV. Hot shower facilities are in the en suite bathroom.

The hotel boasts a stylish lobby modeled after the Sistine Chapel. Guests can visit the spa for a massage or play a game of tennis. Daytrips and sightseeing arrangements can also be made at the on-site tour desk.

Featuring French décor, Vienna Restaurant offers a buffet breakfast. Other dining options include Cantonese dishes at the Chinese Restaurant and refreshing beverages at Mona Lisa Club.

Hotel Phoenix City is a 30-minute drive from Taikoo Hui and Tee Mall shopping centre and a 45-minute drive from Guangzhou International Airport.

Formerly Phoenix City Hotel

Before December 2019 Guangzhou Phoenix City Hotel was known as Phoenix City Hotel

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When would you like to stay at Guangzhou Phoenix City Hotel ?
Located on floors 1 to 3, rooms have a minibar, TV and en suite bathroom with shower. Room offers free wired and wireless internet access.

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Located on the executive floor (5th floor), room features a sofa and bathtub. Guests enjoy private check-in. Room offers free wired and wireless internet access.Room includes: - Happy Hour from 17:30 until 20:30 daily - Free use of the meeting room in the Executive Floor for 1 hour (reservation needed) - Free laundry, ironing and shoe shining services - Free printing, faxing and photocopying services - 40% off discount on car rentals - Express check-in/out - Free use of the fitness centre in the Executive Lounge - Late check-out till 15:00 (reservation needed)

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Situated on floors 1 to 6, rooms have a minibar, TV and en suite bathroom with bathtub, shower and bathrobes. Room offers free wired and wireless internet access.

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This suite has a balcony, computer and electric kettle.Room includes: - Happy Hour from 17:30 until 20:30 daily - Free use of the meeting room in the Executive Floor for 1 hour (reservation needed) - Free laundry, ironing and shoe shining services - Free printing, faxing and photocopying services - 40% off discount on car rentals - Express check-in/out - Free use of the fitness centre in the Executive Lounge - Late check-out till 15:00 (reservation needed)

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Facilities of Guangzhou Phoenix City Hotel

General
Free parking, On-site parking, Parking, Private parking

Activities
Billiards, Bowling, Fishing, Golf course (within 3 km), Hiking, Table tennis, Tennis court, Water sport facilities (on site)

Services
Internet services

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Vending machine (drinks)

Pools and wellness
Fitness centre, Indoor pool, Indoor pool (all year), Massage, Outdoor pool, Outdoor pool (seasonal), Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Bicycle rental, Car hire

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Express check-in/check-out, Luggage storage, Newspapers, Private check-in/check-out, Safety deposit box, Ticket service, Tour desk, Valet parking

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Karaoke

Cleaning services
Dry cleaning, Ironing service, Laundry, Shoeshine

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Gift shop, Mini-market on site, Shops (on site)

Miscellaneous
Air conditioning, Bridal suite, Designated smoking area, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, VIP room facilities

Hotel Policies

Check-In
12:00- hours

Check-Out
Untill 14:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Guangzhou Phoenix City Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Swimming pool #2 is closed from Wed 08 Apr 2020 until Thu 31 Dec 2020 Hotel provides surcharged shuttle service to and from Pazhou Complex during the period of Canton Fair. Please make a reservation at least 24 hours in advance if you need this service.
For guests who need airport shuttle service, please also make a reservation at least one day in advance.
Free daily transfer between the hotel and shuttle bus transportation hub is provided.
Please kindly note that due to local policies, the property will not provide disposable toiletries including toothbrush, comb, bath wipe, shaver, nail file, shoe wipe in guest rooms and disposable tableware in the hotel restaurant since 01 September 2019. Please contact the front desk if you need the above items.

Last updated: 23 Nov 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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