Grand Hyatt Guangzhou  
5 star

12 Zhujiang West Road, Guangzhou, 510623  - show map

Fabulous 8.5/10
Score from 297 reviewers

Hotel Overview

Strategically located in the CBD of Pearl River (Zhujiang New Town), Grand Hyatt Guangzhou boasts panoramic views of Canton Tower, East Tower and West Tower. Travellers can easily visit Guangzhou Opera House is a short 6-minute drive from the property.

Grand Hyatt Guangzhou is a 15-minute drive from Guangzhou East Railway Station where guests can transfer to Hong Kong. It takes 15 minutes to drive to Pazhou International Convention Centre from the property, while complimentary shuttle service between the property and the convention centre is available during Spring and Autumn Canton Fair. Guangzhou Baiyun International Airport can be reached in a 50-minute car ride.

Offering 368 luxurious rooms with free WiFi connection, every guest room has floor-to-ceiling windows and a flat-screen satellite/cable TV. A safe, electric kettle and minibar are included. Private bathrooms come with a bathtub and shower.

The rooftop O Spa with panoramic views of Zhujiang New Town offers some rest and relaxation while one can work-out at the hotel’s fitness centre with the latest gym equipment, all featuring built-in TV systems. Guests enjoy free private parking. A sauna, a whirlpool, a cold plunge pool are all fitted together with the main swimming pool. Ballroom and a number of function space are offered as well.

The Penthouse serves authentic Cantonese cuisine while G Restaurant is famous for its steak, seafood and the grills. The Market Cafe offers Western and Asian cuisines from eight live cooking stations. G Bar features a wine cellar and Guanxi Lounge is an elegant spot for afternoon tea.

Traveller reviews

Fabulous 8.5/10
Score from 297 reviewers
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When would you like to stay at Grand Hyatt Guangzhou ?
Located on floors 4-21, the 55-square-metre room enjoys stylish décor and complementary modern technology. Separate sitting area and panoramic city views are available.

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Located on floors 4-21, spacious suite offers a living room, executive benefits and city views of Zhujiang New Town.Please note that breakfast and Club Lounge access is valid for 1 guest only. Benefits include: - Free Continental breakfast in the lounge (20th floor) - All-day coffee, tea, soft drinks and light refreshments - Free wine and beer from after breakfast to 17:30 - Free evening cocktails and hors d'oeuvres from 17:30-20:00 - Free local calls and Wi-Fi - Free pressing of up to 3 garments per person per dayThis room charges CNY300 for an extra bed.

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The 45-square-metre room offers stylish décor and complementary modern technology. Features beautiful Huacheng Square garden view.

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The 45-square-metre twin room offers stylish décor and complementary modern technology. Features beautiful Huacheng Square garden view.

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The 45-square-metre room enjoys stylish décor and complementary modern technology. Access to Grand Club Lounge is available.

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The 45-square-metre room enjoys stylish décor and complementary modern technology. Access to Grand Club Lounge is available.

Enter dates to see room photos
The 55-square-metre room enjoys stylish décor and complementary modern technology. Separate sitting area and Grand Club Lounge access are available.

Enter dates to see room photos
The 45-square-metre room offers stylish décor and complementary modern technology. Features beautiful Huacheng Square garden view. Access to Grand Club Lounge is available.

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The 135-square-metre suite enjoys stylish décor and complementary modern technology. Separate sitting, work and dining areas, spectacular city views and grand club lounge are available.

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The room enjoys stylish décor and complementary modern technology. Offers panoramic views of the Pearl River New Town Central Business District.

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The room enjoys stylish décor and complementary modern technology. Offers panoramic views of the Pearl River New Town Central Business District.

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This twin/double room features a satellite TV, iPod dock and minibar.

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This twin/double room has a cable TV, bathrobe and electric kettle.

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This triple room features a flat-screen TV, minibar and iPod dock.

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This suite has a electric kettle, minibar and executive lounge access.

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Facilities of Grand Hyatt Guangzhou

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Massage, Sauna, Spa and wellness centre

Transportation
Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Newspapers, Private check-in/check-out, Safety deposit box, Ticket service, Tour desk

Common areas
Garden, Shared lounge/TV area

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Bridal suite, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms, VIP room facilities

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a valid government-issued ID card or passport upon check-in.
Kindly note that guests can enjoy welcome fruits on arrival day during the Canton Fair period.
Kindly note that free shuttle bus between the hotel and the Pazhou Complex is provided during the Canton Fair period.

Last updated: 31 May 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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