Novotel Surfers Paradise (formerly Hotel Grand Chancellor Surfers Paradise) 
4 star

Cnr Hanlan St and Surfers Paradise Blvd Gold Coast 4217  - show map

Hotel Overview

Located in the heart of Surfers Paradise, Novotel Surfers Paradise, Gold Coast, is surrounded by immaculate beaches, spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views.

You can make the most of Novotel Surfers Paradise’s facilities: play tennis on the full-size court, work up a sweat at the fitness centre, or simply do a few lazy laps in the sun-soaked pool. The hot tub is the perfect place to unwind at the end of the day. Massage services are available upon request.

Novotel Surfers Paradise is only 5 minutes walk from the shops, restaurants and bars on Cavill Avenue. Gold Coast Airport is a 30-minute drive away.

All rooms have floor-to-ceiling windows, satellite TV and tea and coffee making facilities. Some rooms also have a spa bath. Accommodation and breakfast are free for 2 children under 16 when sharing a room with their parents.

Enjoy breakfast and delicious all day dining, as well as a large selection of beverages, at BLVD Café & Bar. For those on the go, there are 'grab and go' food and beverage items to save time and take the items with you.

Formerly Hotel Grand Chancellor Surfers Paradise

Before January 2019 Novotel Surfers Paradise was known as Hotel Grand Chancellor Surfers Paradise

Traveller reviews

Click to write a review and share your experience of Novotel Surfers Paradise with other travellers.

no imagePaul

“Good”

7.0

10 Feb 2025

Location.... Cafe staff Excellent...Front counter staff average...Communication issues

no imageYuvi

“Best view we got it. Better than HILTON”

10.0

10 Feb 2025

Location and view. Thank you for giving us good room

no imageElizabeth

“Great location but a little disappointed with the upkeep of some areas of the hotel”

7.0

10 Feb 2025

The location of the property is excellent. I was able to park my car and walked everywhere.

no imagePaul

“Good”

7.0

10 Feb 2025

Location.... Cafe staff Excellent...Front counter staff average...Communication issues


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When would you like to stay at Novotel Surfers Paradise ?
Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. This quadruple room has air conditioning, a tea and coffee maker, a flat-screen TV and a balcony. The unit has 2 beds.

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The quadruple room provides air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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The spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The unit offers 3 beds.

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The spacious quadruple room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath. This quadruple room has a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit has 3 beds.

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The triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This triple room features a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit offers 1 bed.

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The triple room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

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The spa bath is a top feature of this triple room. The spacious triple room features air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

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The triple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

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The triple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

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The triple room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

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The quadruple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom boasting a shower. The unit has 2 beds.

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The quadruple room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a shower. The unit offers 2 beds.

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The quadruple room offers air conditioning, a tea and coffee maker, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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The triple room offers air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a shower. The unit has 1 bed.

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The triple room features air conditioning, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 1 bed.

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The pool with a view is the standout feature of this family room. In the well-fitted kitchenette, guests will find a refrigerator, a dishwasher, kitchenware and a tea and coffee maker. The spacious family room features air conditioning, a washing machine, a balcony with sea views as well as a private bathroom boasting a walk-in shower. The unit has 4 beds.

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Facilities of Novotel Surfers Paradise

General
Parking, WiFi everywhere

Activities
Tennis court

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Beachfront, Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year)

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Hotel Policies

Check-In
From 14:00:00 hours

Check-Out
-11:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note, there is a 1.4% credit card surcharge when using a credit card. Please note that the property requires a AUD 100 pre-authorisation at time of check-in via credit card, debit card or cash, as well as an additional AUD 50 per night, to cover any incidental charges. This will be refunded upon check out, minus any incidental charges. Please note the name on the credit card used for the booking should correspond to the guest staying at the property. Please note that the guest who makes the reservation must be 18 years or older, and staying at the property. Guests are required to present a valid photo ID upon check in. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. All guests must sign the property's Terms of Stay. Please note that all accommodation is individually furnished and the photos are presented as a guide only.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Last updated: 12 Feb 2025 - Update now

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