Novotel Surfers Paradise (formerly Hotel Grand Chancellor Surfers Paradise) 
4 star

Cnr Hanlan St and Surfers Paradise Blvd, Gold Coast, 4217  - show map

Hotel Overview

Located in the heart of Surfers Paradise, Novotel Surfers Paradise, Gold Coast, is surrounded by immaculate beaches, spirited nighlife and fun-filled theme parks. All rooms feature a private balcony with lovely ocean or city views.

You can make the most of Novotel Surfers Paradise’s facilities: play tennis on the full-size court, work up a sweat at the fitness centre, or simply do a few lazy laps in the sun-soaked pool. The hot tub is the perfect place to unwind at the end of the day. Massage services are available upon request.

Novotel Surfers Paradise is only 5 minutes walk from the shops, restaurants and bars on Cavill Avenue. Gold Coast Airport is a 30-minute drive away.

All rooms have floor-to-ceiling windows, satellite TV and tea and coffee making facilities. Some rooms also have a spa bath. Accommodation and breakfast are free for 2 children under 16 when sharing a room with their parents.

Enjoy breakfast and delicious all day dining, as well as a large selection of beverages, at BLVD Café & Bar. For those on the go, there are 'grab and go' food and beverage items to save time and take the items with you.

Formerly Hotel Grand Chancellor Surfers Paradise

Before January 2019 Novotel Surfers Paradise was known as Hotel Grand Chancellor Surfers Paradise

Traveller reviews

Click to write a review and share your experience of Novotel Surfers Paradise with other travellers.

no imageB. Smith
Couples Travel

“Lovely hotel - spacious rooms!”

4 star

My partner and I shared the King Deluxe Suite with Spa Bath (Ocean View) and it was great. The view was incredible and the room was very spacious and well equipped. The bed was a bit hard however the pillows were very comfortable. Would recommend!


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When would you like to stay at Novotel Surfers Paradise ?
This triple room has a balcony, air conditioning and electric kettle.

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This triple room features a balcony, tea/coffee maker and air conditioning.

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This family room has a balcony, air conditioning and flat-screen TV.

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This family room features a balcony, view and electric kettle.

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This triple room has a balcony, tea/coffee maker and air conditioning.

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This triple room features a balcony, flat-screen TV and air conditioning.

Enter dates to see room photos
This triple room has a balcony, spa bath and air conditioning.

Enter dates to see room photos
This triple room features a balcony, tea/coffee maker and air conditioning.

Enter dates to see room photos
This triple room has a balcony, tea/coffee maker and electric kettle.

Enter dates to see room photos
This triple room features a balcony, view and electric kettle.

Enter dates to see room photos
This triple room has a balcony, electric kettle and tea/coffee maker.

Enter dates to see room photos
This triple room features a balcony, tea/coffee maker and flat-screen TV.

Enter dates to see room photos
This triple room has a balcony, electric kettle and tea/coffee maker.

Enter dates to see room photos
This triple room features a balcony, electric kettle and air conditioning.

Enter dates to see room photos
This triple room has a balcony, electric kettle and tea/coffee maker.

Enter dates to see room photos

Facilities of Novotel Surfers Paradise

General
Parking, WiFi everywhere

Activities
Tennis court

Services
Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Restaurant, Room service, Snack bar, Special diet menus (on request), Vending machine (drinks), Vending machine (snacks)

Pools and wellness
Beachfront, Fitness centre, Hot tub, Outdoor pool, Outdoor pool (all year)

Transportation
Car hire

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms, VIP room facilities

Hotel Policies

Check-In
From 14:00 hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Novotel Surfers Paradise in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Please note that the property requires a AUD 100 pre-authorisation at time of check-in via credit card, debit card or cash, as well as an additional AUD 50 per night, to cover any incidental charges. This will be refunded upon check out, minus any incidental charges.
Please note that there is a 1.3% charge when you pay with a credit card.
Please note the name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that the guest who makes the reservation must be 18 years or older, and staying at the property. Guests are required to present a valid photo ID upon check in.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. It does not guarantee the safety, comfort and convenience of school graduate guests during this period.
Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
All guests must sign the property's Terms of Stay.
Please note that all accommodation is individually furnished and the photos are presented as a guide only.

Last updated: 9 Jun 2021 - Update now

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Winter School Holidays in Australia

All east coast states of Australia are on holidays at the same time. ACT, QLD, NSW and Vic school holidays are from Sat 26 June to Sun 11 July.

West coast Australia (being WA and SA) is on holidays one week after the east coast states from Sat 3 July to Sun 18 July. NT is doing it's own thing, probably because it's dry season, and is on holidays from 26 June to 19 July.

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