Caribbean Bay Resort @ Bukit Gambang Resort City  
3 star

Bukit Gambang Resort City, Gambang, 26300  - show map

Review score 6.5/10
Score from 857 reviewers

Hotel Overview

Caribbean Bay Resort @ Bukit Gambang Resort City offers accommodation with a private balcony. Boasting facilities such as an outdoor pool and adventure activities, it is equipped with 2 dining options.

Situated in Kuantan, the capital of Pahang state, Caribbean Bay Resort @ Bukit Gambang Resort City is a 2.5-hour drive from Kuala Lumpur.

Fitted with wooden flooring, air-conditioned rooms are equipped with a TV, minibar and tea/coffee maker. All rooms have an en suite bathroom.

Fun water activities can be enjoyed at Bukit Gambang Water Park, which features a large wave pool. Outdoor activities such as paintball and flying fox, or obstable courses are available. In addition to a fitness centre and an arcade room, the resort provides free Wi-Fi in its public areas.

Local and international dishes are served at Caribbean Coffee House, which features all-day dining. Afterwards, guests can enjoy a glass of wine while watching live music entertainment at Caribbean Bistro.


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Facilities of Caribbean Bay Resort @ Bukit Gambang Resort City

Food & Drink
Bar, Restaurant

Pools and wellness
Fitness centre, Hammam, Outdoor pool, Sauna

Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Luggage storage, Safety deposit box, Tour desk

Common areas
Games room, Garden

Entertainment and children services

Cleaning services
Ironing service

Business facilities
Fax/photocopying, Meeting/banquet facilities

Gift shop, Shops (on site)

Air conditioning, Family rooms, Lift, VIP room facilities

Last updated: 23 Mar 2018 - Update now

Hotel Policies

15:00- hours

-12:00 hours


WiFi is available in public areas and is free of charge.

Children and extra beds

All children are welcome. All children under 2 years stay free of charge for children's cots/cribs. All children under 12 years are charged MYR 53 per night for extra beds. All further older children or adults are charged MYR 53 per night for extra beds. The maximum number of extra beds in a room is 2.


Free public parking is possible at a location nearby (reservation is not needed).


Pets are not allowed.

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that upgrading works are taking place from 10 October 2017 until 15 November 2017. As a result, the Penguin Island area in the Water Park is unavailable during this period.
=== Please be informed that the hotel does not accept a third party payment card and debit card.
Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival:
1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature)
Please note that hotel may contact the cardholder for verification purposes.
For security purposes, credit cards used for Non-Refundable bookings must also be presented when checking in.
=== Safari Park Opening Hours: - Tuesday, Wednesday and Thursday: 12:00 - 21:00 - Friday, Saturday, Sunday, Public Holidays, School Holidays: 10:00 - 21:00 *Please note that the park is closed on Mondays, except on Public and School holidays.
Water Park Opening Hours: - Monday, Wednesday and Thursday: 11:00 - 18:00 - Friday, Saturday, Sunday, Public Holidays, School Holidays: 9:30 - 18:30 *Please note that the park is closed on Tuesdays, except on Public and School holidays.
=== A tourist tax of MYR 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Caribbean Bay Resort @ Bukit Gambang Resort City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

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Traveller reviews

Review score 6.5/10
Score from 857 reviewers
Click to write a review and share your experience of Caribbean Bay Resort @ Bukit Gambang Resort City with other travellers.

Hotels Nearby

5 star
Distance : 0.78 KM

28 Jalan Gambang Damai 1 no 21

Distance : 0.78 KM

29 Jalan Gambang Damai 1

Distance : 0.81 KM

Lorong Gambang Damai

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with
    D Purnamasari
  • Booking our hotel was a fast and painless process with A tick for your company.
    C Lee
  • The resevation service was simple to use and efficient.
    L Britz