Hotel Overview

Featuring free WiFi and an outdoor pool, Mercure Santa Marta Emile offers accommodation in Santa Marta. The hotel has a terrace and fitness center, and guests can enjoy a drink at the bar. Private parking is available on site.

Decorated with wooden floors and doors, rooms at Mercure Santa Emile include air conditioning, a flat-screen TV and a private bathroom.

There is a 24-hour front desk at the property. Since the beach is a 1-minute walk away, the hotel offers sun chairs for guests.

Taganga is 14 km from Mercure Santa Marta Emile. Simón Bolívar International Airport is 4 km from the property.

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When would you like to stay at Mercure Santa Marta Emile ?
This double room features a balcony, flat-screen TV and soundproofing. The bed is 180x200 centimetres.

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This double room has a balcony, electric kettle and sofa. The bed is 180x200 centimetres.

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This twin room has a balcony, electric kettle and tile/marble floor. The bed is 140x200 centimetres.

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Facilities of Mercure Santa Marta Emile

General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Grocery deliveries, Restaurant, Room service

Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Express check-in/check-out, Luggage storage, Safety deposit box

Common areas
Shared lounge/TV area, Sun terrace, Terrace

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Facilities for disabled guests, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Mercure Santa Marta Emile in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note full payment must be made upon check-in.
Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.
Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
Please note there optional hotel insurance are COP 7500 per person, per night.
Parking is subject to availability.
Please note that only assistance dogs are accepted at the property.
Please note that only one pet per room with a maximum weight of 15 kilos is allowed. A supplement of COP 60.000 per every night will be applied. Please note must present a current vaccination card.

Last updated: 19 Feb 2024 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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    C Lee
  • The resevation service was simple to use and efficient.
    L Britz