The Westin Excelsior  
5 star

Piazza Ognissanti 3, Florence, 50123  - show map

4.5
Rated 4.5 out of 5 by 1905 reviewers

Hotel Overview

Located on the banks of River Arno in Florence's historic Piazza Ognissanti, The Westin Excelsior offers luxurious rooms and suites, many overlooking the river and the Oltrarno area. Ponte Vecchio is 900 metres away.

Air-conditioned rooms at the Excelsior feature stylish furniture and Carrara-marble bathrooms. Each room offers a Westin Heavenly Bed® and a 32" plasma-screen TV with a multilingual programme selection and a digital jukebox.

A varied buffet breakfast is provided daily in the elegant Sala Caminetto hall. During the day you can relax with a drink on one of the hotel's terraces with city views. For dinner you can enjoy the Mediterranean cuisine of the executive chef and his staff.

You can book spa treatments and make use of the wellness centre at a partner hotel located opposite the property.

The 5-star Westin Excelsior is 500 metres from Santa Maria Novella Train Station and a short walk from the historical centre. It is surrounded by some of city's most popular restaurants and designer boutiques.

Traveller reviews

4.5
Rated 4.5 out of 5 by 1905 reviewers
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When would you like to stay at The Westin Excelsior ?
This double room features air conditioning.

Enter dates to see room photos

Facilities of The Westin Excelsior

General
Parking, Pets allowed, Private parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Hot tub, Massage

Transportation
Bicycle rental

Front-desk/reception area services
24-hour front desk, Concierge service, Luggage storage, Safety deposit box, Ticket service, Tour desk, Valet parking

Common areas
Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Facilities for disabled guests, Family rooms, Heating, Lift, Non-smoking rooms

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note that access to the wellness centre comes at a surcharge.
When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorisation by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Last updated: 20 May 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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