Carlton Palace Hotel (formerly Metropolitan Palace Dubai) 
5 star

Al Maktoum Street, Dubai  - show map

Very good
1906 verified reviews

Hotel Overview

Situated on the prestigious Al Maktoum Street, Carlton Palace Hotel offers an excellent location with good public transport connections.

All suites and rooms offer air conditioning, a seating area, an en suite bathroom and a flat-screen TV. Some of Carlton Palace Hotels rooms also include a work desk and a refrigerator.

The Carlton Palace features several restaurants, including the Lebanese-style Al Diwan, All day dining at Al Shindagah and The Sketch - a cocktail bar serving fusion food in a stylish location.

Guests can relax in the hotel’s sauna, GYM, Jacuzzi and outdoor pool.

Carlton Palace Hotel is located just 10 minutes’ drive from Dubai International Airport and 8 minutes walk from Union & Al Rigga Metro Station.

Formerly Carlton Palace Hotel (Formerly Metropolitan Palace)

Before April 2019 Carlton Palace Hotel was known as Carlton Palace Hotel (Formerly Metropolitan Palace)

Traveller reviews

Very good
1906 verified reviews
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When would you like to stay at Carlton Palace Hotel ?
This far Eastern styled Deluxe Room features free WiFi, a seating area and a minibar. The bathroom is fitted with a bath, shower and offers a bathrobe.

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This Executive Room features views of Dubai. It includes either a king bed or twin beds and sofa. The amenities include air-conditioning, complimentary WiFi, cable TV with a selection of international channels, coffee and tea making facilities, a minibar and a safe. The bathroom is fitted with a bath, shower and offers a bathrobe.It includes: -Complimentary breakfast at Al Shindagah Restaurant -All-day tea and coffee -Business centre -Separate check-in and check-out service

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Elegant and spacious suite that has a separate living room with sofas and armchairs.It includes: - Free breakfast at Al Shindagah Restaurant. - Free WiFi.

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Facilities of Carlton Palace Hotel

Free parking, On-site parking, Parking, Private parking

Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar

Pools and wellness
Fitness centre, Massage, Outdoor pool, Sauna

Airport shuttle, Airport shuttle (surcharge), Car hire

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Newspapers, Safety deposit box, Tour desk, Valet parking

Common areas
Shared lounge/TV area

Entertainment and children services
Babysitting/child services

Cleaning services
Dry cleaning, Ironing service, Laundry, Shoeshine

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Barber/beauty shop, Gift shop, Shops (on site)

Air conditioning, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms

Hotel Policies

14:00- hours

Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing.
Please note that guests booking the Deluxe Room, Executive Room or Junior Suite are eligible for free WiFi.

Last updated: 1 Sep 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with
    D Purnamasari
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