Hotel Overview

With the Isle of Man’s only licensed casino, Best Western Palace Hotel is centrally located on the beautiful Victorian Promenade overlooking Douglas Bay and just metres from the beach. The hotel boasts a panoramic sea view restaurant and a health club with an indoor pool.

The bright and contemporary rooms at the Best Western Palace Hotel & Casino have a work desk, telephone, a hairdryer, a safe, and ironing facilities. They include a TV, tea/coffee making facilities, and some rooms have sea views. Free WiFi is also available throughout the complex.

The Paragon Bar and Restaurant serves hearty breakfasts, a full lunchtime bar menu, and an evening carvery.

The Palace Health Club has panoramic sea views, and features an indoor heated swimming pool, cardiovascular gym, weights gym, sauna, steam room, spa bath and pool-side lounge area for light meals.

There is an on-site casino complete with an independent Chinese restaurant bingo lounge and slots lounge, with a variety of machines. During the weekend guests can enjoy a lively and dynamic atmosphere.

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A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

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A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room, which overlooks Douglas Bay.

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A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

Enter dates to see room photos
A private bathroom, flat-screen LCD TV and tea/coffee making facilities are featured in this room.

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Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a wardrobe, a safe deposit box, a flat-screen TV and a balcony. The unit has 2 beds.

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Facilities of Best Western Palace Hotel & Casino

General
On-site parking, Parking, Private parking

Activities
Golf course (within 3 km)

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Beachfront, Fitness centre, Hot tub, Indoor pool, Indoor pool (all year), Sauna, Spa and wellness centre

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Express check-in/check-out, Luggage storage, Private check-in/check-out, Safety deposit box

Entertainment and children services
Casino, Karaoke

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
From 16:00 hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please note the property will contact guests when a booking is subject to the group policies.

Last updated: 6 Apr 2024 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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