Hotel Overview

Surrounded by many historic highlights within the fortified quarter of Old Cartagena, Casa La Merced by Mustique features a garden pool and a hydromassage tub. Its spacious suites offer free Wi-Fi access.

This 5-star property offers air-conditioned suites with marbled floors and modern décor. All rooms come equipped with an overhead fan, minibar and safe box. Also available in the room is a cable TV.

Casa La Merced by Mustique serves an American breakfast in the mornings. In the evening, the hotel’s restaurant offers a mix of local and international meals. Guests can sit and relax with a drink at the bar.

The 24-hour reception desk offers rent bicycles, as well as city tours around Old Cartagena. It can also arrange water activities at sea, such as yachting, sailing, wind surfing or scuba diving classes.

Casa La Merced by Mustique is just 200 metres from the colonial-style monastery of Claustro De Santo Domingo.

Formerly NH Collection Royal La Merced

Before July 2019 Casa La Merced by Mustique was known as NH Collection Royal La Merced

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When would you like to stay at Casa La Merced by Mustique ?
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

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This air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

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The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This double room provides a flat-screen TV with satellite channels. The unit offers 1 bed.

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This air-conditioned suite includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

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This air-conditioned suite is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.

Enter dates to see room photos

Facilities of Casa La Merced by Mustique

General
WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Room service

Pools and wellness
Hot tub, Massage, Outdoor pool

Transportation
Airport shuttle, Airport shuttle (surcharge), Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Safety deposit box, Tour desk

Common areas
Sun terrace, Terrace

Cleaning services
Daily maid service, Ironing service, Laundry

Business facilities
Meeting/banquet facilities

Miscellaneous
Air conditioning, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform Casa La Merced by Mustique in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Reservations for 4 or more rooms are considered group reservations and will have a different cancellation policy than single reservations. The property will contact you to provide further information about this policy.
As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodation plus service). Permit must be shown upon arrival.

Last updated: 13 Feb 2024 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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