Sun Palace - All Inclusive  
5 star

Boulevard Kukulcan Km 20 Hotel Zone, Cancún, 77500  - show map

Superb 9.3/10
Score from 23 reviewers

Resort Overview

This couples-only all-inclusive resort offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities.

On-site at the Sun Palace, guests can enjoy 5 different international restaurants as well as numerous bars and lounges. Live daily and nightly entertainment and activities as well as 3 spacious swimming pools are also available on-site. Guestrooms at the hotel feature double hot tubs and private balconies, offering stunning ocean views.

Guests staying at the Sun Palace can easily discover top-rated golfing at the nearby Moon Spa and Golf Club. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible.

Guests have free access to the Sun Palace's sister hotels in Cancún. Except Le Blanc.

Traveller reviews

Superb 9.3/10
Score from 23 reviewers
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When would you like to stay at Sun Palace - All Inclusive ?
This room features 1 king-size bed, a double spa bath and a private bath with a shower only. The room also features a balcony with chairs and a table as well as a liquor dispenser.

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This suite features 1 king-size bed, a double spa bath and a private bath with a shower only. The suite also features a balcony with chairs and a table as well as a liquor dispenser.

Enter dates to see room photos
This suite features a seating area, double hot tub, a minibar and a flat-screen satellite TV, a private bathroom with a shower. It has a furnished balcony with ocean views. Bathrobes and slippers are available. There is a laptop safety box, air conditioning, coffee maker, telephone, alarm clock, hairdryer, ironing board and free Wi-Fi.

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This room features luxury bath amenities, 2 massages at the beach/SPA (25 minutes), 1 exclusive beach bag, and nightly Turndown service.

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This room features an ocean view, 1 king-size bed, hydromassage tub, seating area, balcony, and private bathroom with luxury amenities. Guests are provided a bottle of wine, “Special Menu” 24-hour room service with select items from the restaurants and nightly Turndown service. The room has a digital safe (laptop size), individually controlled air conditioning, a coffee maker imported from Italy, DVD player, CD player and iPod dock.Non-smoking. Max occupancy: 2

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Facilities of Sun Palace - All Inclusive

General
Free parking, On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Snack bar

Pools and wellness
Fitness centre, Hot tub, Indoor pool, Massage, Outdoor pool, Sauna, Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Currency exchange, Luggage storage, Newspapers, Safety deposit box, Ticket service, Tour desk, Valet parking

Common areas
Chapel/shrine, Sun terrace

Cleaning services
Dry cleaning, Ironing service, Laundry, Shoeshine

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop, Gift shop, Shops (on site)

Miscellaneous
Air conditioning, Bridal suite, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, VIP room facilities

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Otherwise, the deposit may be charged upon check-in.
Shuttle service between sister properties of Palace resort is not included.

Last updated: 26 Mar 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
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