Riley, a Crystalbrook Collection Resort  
5 star

131-141 The Esplanade, Cairns, 4870  - show map

Superb 9.4/10
Score from 1715 reviewers

Hotel Overview

Centrally located at the northern end of Cairns iconic waterfront Esplanade, Riley, a Crystalbrook Collection Resort features 311 stylish rooms and suites, three restaurants and bars including Cairns’ highest rooftop bar, Rocco, an expansive lagoon pool and private beach, the stunning Eléme Day Spa, functions and events spaces for up to 400 people and a 24-hour fitness centre.

This 5-star property is set a short distance from attractions such as the Centre of Contemporary Arts, the Cairns Civic Theatre, and Cairns Base Hospital. The property is a 10-minute walk from the Great Barrier Reef Departure Terminal and a 7-minute drive from Flecker Botanic Gardens. The nearest airport is Cairns Airport, 5 km from the property.

Most of Riley’s contemporary rooms and suites have spacious balconies. Family rooms have two bedrooms and two bathrooms, while suites and rooms have a mix of urban, resort and sea views. Each room features its own Apple iPad control centre complete with healthy living apps, a 55-inch Smart TV, Staycast by Google for video streaming, access to hundreds of complimentary movies and box sets, blackout blinds, a rainforest shower head and Nespresso coffee machine with recyclable pods. All public and in-room areas are equipped with free Wi-Fi.

A Full English/Irish breakfast is served daily at the property. Enjoy modern dining at Paper Crane restaurant and bar or indulge in 24-hour in-room dining from 6 November, 2018. Greenfields and Rocco, Cairns’ highest rooftop bar, will be open for guests to enjoy at the property from December 2018.

You can lounge poolside in a cabana or at Riley’s man-made beach, or do laps in the lap pool. There is also a 24-hour fitness centre at the property. Watch one of 200 free recent release movies or stream straight from your in-room Apple iPad. You can also book your trip to the Reef or beyond from the interactive lobby tour space.

Traveller reviews

Superb 9.4/10
Score from 1715 reviewers
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When would you like to stay at Riley, a Crystalbrook Collection Resort ?
The Urban Room has views of the Cairns skyline, a spacious balcony, rainforest shower, air-conditioning and blackout blinds.

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The Urban Room has views of the Cairns skyline, a spacious balcony, rainforest shower, air-conditioning and blackout blinds.

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The Resort Room has magnificent views overlooking the 1000sqm swimming lagoon, a spacious balcony, rainforest shower, air-conditioning and blackout blinds.

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The Resort Room has magnificent views overlooking the 1000sqm swimming lagoon, a spacious balcony, rainforest shower, air-conditioning and blackout blinds

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The spacious Sea Room has views out to the Coral Sea, a spacious balcony, rainforest shower, air-conditioning and blackout blinds.

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The Panoramic Sea room offers magnificent views out to the Coral Sea, floor to ceiling panoramic windows, rainforest shower, air-conditioning and blackout blinds.

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The suites boast a spacious balcony, separate bedroom and lounge area, fold-out Double Sofa, Separate Bath & Shower, air conditioning and blackout blinds.

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The Family Sea rooms come with two interconnecting bedrooms, spacious twin balconies, two bathrooms with rainforest showers, air-conditioning and blackout blinds.

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This Family rooms come with two interconnecting bedrooms, spacious twin balconies, two bathrooms with rainforest showers, air-conditioning and blackout blinds.

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Facilities of Riley, a Crystalbrook Collection Resort

General
On-site parking, Parking, Private parking, WiFi everywhere

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre

Transportation
Bicycle rental

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Tour desk, Valet parking

Common areas
Garden

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service

Business facilities
Meeting/banquet facilities

Miscellaneous
Air conditioning, Bridal suite, Facilities for disabled guests, Family rooms, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Hotel Policies

Check-In
From 14:00 hours

Check-Out
Untill 11:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that there is a 1% charge when you pay with a credit card.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
When booking more than 10 rooms, different policies and additional supplements may apply.

Last updated: 27 Mar 2020 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
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