Hotel Overview

Established in 1866 and renovated in June 2019, New Orleans Hotel is an original country pub offering accommodation in the historical Arrowtown. It features an on-site restaurant and bar, open 7 days a week. Free public parking is available.

The property includes a large open fire in the winter and a sun-drenched, north facing balcony in the summer, so you can enjoy a meal, a local beer or an Otago wine with friends and family.

The restaurant serves classic New Zealand pub food for breakfast, lunch and dinner, using seasonal and local ingredients where possible.

A range of accommodation options are offered including Double and Quadruple rooms as well as Superior rooms which feature river and mountain views. All rooms include ensuite bathrooms, cable TV, tea/coffee-making facilities, electric blankets and free high-speed WiFi.

Queenstown International Airport is a 20-minute drive from New Orleans Hotel.

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When would you like to stay at New Orleans Hotel ?
This heated room features a cable TV with 40 channels, a refrigerator, an electric kettle, and ironing facilities. It also has a private bathroom with a hairdryer.

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This heated room is just a short walk down to the river. It includes a cable TV with 40 channels, a refrigerator, an electric kettle, and ironing facilities. It also has a private bathroom with a hairdryer.

Enter dates to see room photos
Situated on the upper level of the hotel, this room has an en suite bathroom.This room features river and mountain views. It includes cable TV with 40 channels, a refrigerator, an electric kettle and ironing facilities. It has a private bathroom with a hairdryer.

Enter dates to see room photos

Facilities of New Orleans Hotel

General
Free parking, Parking, WiFi everywhere

Activities
Cycling, Darts, Fishing, Golf course (within 3 km), Hiking, Skiing

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Packed lunches, Restaurant, Special diet menus (on request)

Front-desk/reception area services
ATM/cash machine on site, Express check-in/check-out

Common areas
Shared lounge/TV area, Sun terrace, Terrace

Entertainment and children services
Casino, Karaoke

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Non-smoking rooms, Non-smoking throughout

Hotel Policies

Check-In
From 15:00 hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Please inform New Orleans Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Please note that there may be bar noise after 12:00 midnight on Friday and Saturday nights. On New Years Eve (31 December) there will be live music at the hotel which will also create noise until after 12:00 midnight.
Please note the restaurant hours may differ on some Public Holidays. For more information, please contact the property using the contact details found on the booking form.
Please note that there is a 2.95% charge when you pay with a credit card.

Last updated: 1 Jun 2021 - Update now

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COVID-19 Travel Updates Across Australia State by State

Winter School Holidays in Australia

All east coast states of Australia are on holidays at the same time. ACT, QLD, NSW and Vic school holidays are from Sat 26 June to Sun 11 July.

West coast Australia (being WA and SA) is on holidays one week after the east coast states from Sat 3 July to Sun 18 July. NT is doing it's own thing, probably because it's dry season, and is on holidays from 26 June to 19 July.

To get the best deals and availability, east coasters would probably be best served travelling west for that first week and west coasters could travel east for the last week.

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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