Hotel Overview

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty.

The spacious, air-conditioned rooms are decorated in warm colours. Each elegant room includes a flat-screen TV and a marble bathroom with a rain shower.

The elegant on-site SEVEN Bar & Restaurant offers guests the ultimate fine dining experience. Guests can also enjoy a drink at the Sky Lobby and Lounge. Located on the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast and lunch. Several other dining options are also available.

The hotel’s recreation and relaxation facilities include an opulent Six Senses Spa, featuring 4 private rooms, including special salt and oriental treatment rooms, dedicated relaxation areas, saunas, steam rooms and an oriental hammam.

Almaty city centre is a 10-minute drive from The Ritz-Carlton, Almaty. Shymbulak Ski Resort is a 30-minute drive away, and Almaty International Airport is 15 km from the hotel.

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This room features a King bed, a flat-screen TV and a room control touch panel. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

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This spacious suite features a separate living area with a sofa and a bathroom with a large bathtub. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

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This spacious room features a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The well-equipped bathroom comes with a heated floor, a double sink and a shower.

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This suite features a luxurious bedroom, a walk-in closet, an additional bathroom and a spacious living room with a work area.

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This spacious room features floor-to-ceiling windows with panoramic views, a King bed, a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The bathroom is equipped with luxurious amenities.

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This room features two beds, a flat-screen TV and a room control touch panel. The suite offers complementary access to Club Lounge with 5 daily food and beverage servings, personal check-in and check-out services and concierge services.

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This room features floor-to-ceiling windows with panoramic views, two beds, a flat-screen TV, tea/coffee-making facilities and a room control touch panel. The bathroom comes with a large bathtub and a shower.

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This double room has air conditioning and soundproofing.

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This double room features air conditioning.

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Facilities of The Ritz-Carlton, Almaty

General
Free parking, On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere

Activities
Cycling, Golf course (within 3 km), Hiking, Ski pass vendor, Ski storage, Skiing

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, BBQ facilities, Breakfast in the room, Grocery deliveries, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Fitness centre, Hammam, Hot tub, Massage, Sauna, Spa and wellness centre

Transportation
Bicycle rental, Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Lockers, Luggage storage, Newspapers, Safety deposit box, Ticket service, Tour desk, Valet parking

Common areas
Games room, Garden, Library, Shared lounge/TV area, Terrace

Entertainment and children services
Entertainment staff, Evening entertainment, Kids' club, Nightclub/DJ

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine, Trouser press

Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities

Shops
Barber/beauty shop

Miscellaneous
Air conditioning, Allergy-free room, Bridal suite, Facilities for disabled guests, Heating, Lift, Non-smoking throughout, Soundproof rooms, VIP room facilities

Hotel Policies

Check-In
15:00- hours

Check-Out
Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Last updated: 25 Jul 2021 - Update now

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Winter School Holidays in Australia

All east coast states of Australia are on holidays at the same time. ACT, QLD, NSW and Vic school holidays are from Sat 26 June to Sun 11 July.

West coast Australia (being WA and SA) is on holidays one week after the east coast states from Sat 3 July to Sun 18 July. NT is doing it's own thing, probably because it's dry season, and is on holidays from 26 June to 19 July.

To get the best deals and availability, east coasters would probably be best served travelling west for that first week and west coasters could travel east for the last week.

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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