voco Gold Coast (formerly Watermark Hotel and Spa)  
4 star

31 Hamilton Avenue, Gold Coast, 4217  - show map

Hotel Overview

Located in the centre of Surfers Paradise, voco Gold Coast features accommodation with ocean or hinterland views. It is located just a 4-minute walk from the beach and is surrounded by a variety of restaurants.

Guests at voco Gold Coast can enjoy a massage treatment at the L'Aqua Day Spa. There are 2 outdoor swimming pools, 2 spa tubs and a fitness centre and games room.

The modern, designer rooms enjoy ocean or river views and include a flat-screen TV, refrigerator or minibar and are fully air-conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Access to shared laundry facilities is available.

You can also pay a visit to Clifford's Grill & Lounge, boasting a centerpiece ten-burner grill that our culinary talent sets alight daily to fire up fresh meats, seafood and other staple favourites grilled to mouth-watering perfection. Wind down at the Social House, which has gaming, a cafe and a bar with tempting cocktails.

There is a 24 hour business centre and meeting rooms available. The hotel offers tours and ticket assistance.

Formerly Watermark Hotel & Spa

Before January 2019 voco Gold Coast (formerly Watermark Hotel & Spa) was known as Watermark Hotel & Spa

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When would you like to stay at voco Gold Coast (formerly Watermark Hotel and Spa) ?
This room features views over the Gold Coasts Canals to the Hinterland beyond.

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After a long flight or a day of exploring the Gold Coast, your superior room with a river view is ready to help you have the best night's sleep with a bed that feels like a hug. Sleep soundly and comfortably. Start every day on the Gold Coast refreshed in your superior room.

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This room features views out to the Pacific Ocean.

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This twin/double room features a view.You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

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This double room features a flat-screen TV and views out to the Pacific Ocean.

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This room features views over the Gold Coasts Canals to the Hinterland beyond.

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This room features views out to the Pacific Ocean.

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This triple room has a flat-screen TV, sofa and tea/coffee maker.

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This triple room features a electric kettle, air conditioning and tea/coffee maker.

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Facilities of voco Gold Coast (formerly Watermark Hotel and Spa)

General
On-site parking, Parking, Private parking, WiFi everywhere

Activities
Canoeing, Diving, Fishing, Golf course (within 3 km), Snorkelling

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Restaurant, Room service, Special diet menus (on request)

Pools and wellness
Fitness centre, Massage, Outdoor pool, Outdoor pool (all year)

Front-desk/reception area services
24-hour front desk, ATM/cash machine on site, Concierge service, Currency exchange, Luggage storage, Newspapers, Safety deposit box, Ticket service, Tour desk

Common areas
Garden, Sun terrace, Terrace

Entertainment and children services
Babysitting/child services

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Designated smoking area, Facilities for disabled guests, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Hotel Policies

Check-In
14:00- hours

Check-Out
Untill 10:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform voco - Gold Coast, an IHG Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that there is a 1.5% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.
Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.
Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.
Guests under the age of 21 staying during the 'Schoolies Week' period can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.
All rates including breakfast are valid for up to 2 pax in the room. Any additional children or adults will incur an extra fee for additional breakfasts and bedding if required.
Please note bookings of 5 or more rooms different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.
Parking is limited and subject to availability. Please note the property is unable to accommodate oversized vehicles.

Last updated: 19 Sep 2021 - Update now

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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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