West Lake Home Hotel & Spa (formerly West Lake Home Hotel) 
4 star

156 Yen Phu Street, Hanoi  - show map

Very good 8.3/10
Score from 635 reviewers

Hotel Overview

Located in Hanoi and with West Lake reachable within 1.2 km, West Lake Home Hotel & Spa provides concierge services, non-smoking rooms, free bikes, free WiFi throughout the property and a shared lounge. This 4-star hotel offers room service and ticket service. The accommodation offers a 24-hour front desk, a shared kitchen and currency exchange for guests. Guests at the hotel can enjoy a continental breakfast. West Lake Home Hotel & Spa offers a sun terrace. The area is popular for cycling, and car hire is available at the accommodation. There is a tour desk and bike rentals are available, while the business centre has a fax machine and photocopier. Quan Thanh Temple is 1.7 km from West Lake Home Hotel & Spa, while Dong Xuan Market is 2.8 km away. The nearest airport is Noi Bai International, 22 km from the hotel, and the property offers a paid airport shuttle service.

Formerly West Lake Home Hotel

Before July 2019 West Lake Home Hotel & Spa was known as West Lake Home Hotel


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When would you like to stay at West Lake Home Hotel & Spa ?
This double room features air conditioning, cable TV and electric kettle.

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This twin/double room has a seating area, satellite TV and tile/marble floor.

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This family room has a minibar, satellite TV and air conditioning.

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This twin/double room has a electric kettle, air conditioning and minibar.

Enter dates to see room photos
This twin/double room features air conditioning, minibar and seating area.

Enter dates to see room photos
This double room has a tile/marble floor, minibar and bathrobe.

Enter dates to see room photos

Facilities of West Lake Home Hotel & Spa

WiFi everywhere


Free WiFi, Internet services, WiFi

Food & Drink
Room service

Pools and wellness
Spa and wellness centre

Airport shuttle, Airport shuttle (surcharge), Bicycle rental, Bikes available (free), Car hire, Shuttle service (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Lockers, Luggage storage, Private check-in/check-out, Safety deposit box, Ticket service, Tour desk

Common areas
Shared kitchen, Shared lounge/TV area, Sun terrace

Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Shoeshine, Trouser press

Business facilities
Business centre, Fax/photocopying

Air conditioning, Designated smoking area, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms, VIP room facilities

Hotel Policies

14:00- hours

Untill 12:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

Last updated: 1 Sep 2019 - Update now

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Traveller reviews

Very good 8.3/10
Score from 635 reviewers
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Our Customers

  • The Sebel Hawkesbury was excellent. Great friendly staff and excellent rooms. 11/10 Highly recommend this Hotel
    A Denman
  • .... reservation process was fast and smooth. Grand Hyatt hotel has met our expectations. Our flight was very late and they allowed us to have late check out at 4 pm without extra charges. Definitely we will book again with Hotel.com.au
    D Purnamasari
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